Business Process Manager

Job description / Role

- Conduct business, operational and financial analysis across the organization
- Support in process improvement initiatives from concept to execution in collaboration with multiple business units and multiple stakeholders; conduct related project management activities
- Use value stream mapping, waste reduction techniques, and the DMAIC model to conduct systemized improvement initiatives
- Facilitate process and business improvement workshops
- Assist with change management associated with process, people and technology solutions; institute sustainability mechanisms for ongoing changes
- In collaboration with Information Systems team, assist with identification and implementation of technology solutions for improving business processes

Responsible for / support in:
- Work closely with subject matter experts to develop, document and implement business and operational processes and procedures across the organization

Responsible for / support in:
- Establish key performance indicators, and develop methods for collection and reporting of key operational indicators

Support in the Implementation of a BPM Tool in Term of:
- Creation of BRD
- Vendor selection
- Project management support
- Testing of tool
- Build and Maintain a repository of all Process maps with proper audit trail and version control

Requirements

- 5 years of process improvement, change management, and project management experience; strong banking operations management expertise is highly desirable
- University degree in business, operations, finance, or industrial engineering
- Lean Six Sigma and project management certification highly desirable; Lean Six Sigma Green Belt an asset
- Experience with the application of business improvement methodologies, including Lean Six Sigma
- Exceptional communication skills, including the ability to listen and gather information
- Highly organized, with the ability to operate effectively in a dynamic, fast-paced environment
- Experienced in MS. Visio (must)

About the Company

Networkers is a global recruitment consultancy helping unite job-seekers and hiring companies across the technology industry. Since Networkers was established in 2000, the business has grown considerably and we have consistently proven our ability to connect the right people with the right roles in the right businesses around the world. What makes us unique is our ability to offer a local service on a global scale. From our 14 offices spanning across four continents, we are able to recruit in more than 130 countries.