Cabin Crew - DC Aviation Al Futtaim

Job description / Role

Reporting to the Cabin Crew Manager (CCM), the main role and function of a Cabin Crew team member is the provision of safe professional flights in conformance with stipulated DC Aviation Al-Futtaim company procedures. In addition, these duties shall be carried out in accordance with the requirements of the UAE General Civil Aviation Authority regulations. Flight safety shall be the main objective, followed by customer satisfaction through excellence in service.

Primary Duties:
- Ensuring all GCAA and DC Aviation Al-Futtaim company requirements are upheld when reporting for duty (correct documentation is carried; fit to fly and carry out all Cabin Crew duties).
- Participating in pre-flight safety briefing with Cockpit Crew and Purser.
- Maintaining and adhering to DC Aviation Al-Futtaim grooming standards.
- Conducting pre-flight checks of on-board Safety & Emergency equipment in their relevant area, reporting any defects to the Commander immediately.
- Conducting a pre-flight and post-flight security check in their relevant area, reporting a cabin clear or any findings to the Commander immediately.
- Conducting a pre-flight check on the cabin management system and in-flight entertainment system, reporting any defects to the Commander immediately.
- Sourcing, ordering, checking and storing all in-flight catering in a safe, professional manner.
- Ensuring pre-flight that all required service equipment, cabin amenities and required documentation are available and in good working order.
- Welcomes and assists guests during the boarding process.
- Confidently conducts the required DC Aviation Al-Futtaim pre-flight passenger safety briefing.
- Promptly passing the ‘Cabin Secure’ notification to the Cockpit Crew.
- Providing excellent DCAF Quality Customer Service in-flight to all guest, assisting any guests which may require special attention.
- Ensuring the cabin, galley, washrooms and crew rest area are kept clean, tidy and secured during, taxi, take-off, turbulence and landing.
- Assisting guests during the disembarkation process and ensuring all relevant arrival documentation (such as Immigration & Customs landing cards) have been completed prior to doors opening.
- Communicating any cabin/equipment issues to the Commander for inclusion in the TLB.
- Completing a DC Aviation Al-Futtaim Voyage Report after each duty/flight and sending the report to the CCM.
- Cleaning, re-stocking and de-catering the aircraft.
- Attending a monthly Aircraft Review Day.
- Assisting when required at the DC Aviation Al-Futtaim FBO facility.
- Other duties / tasks as assigned by management within scope of area of responsibility

Requirements

- Successful completion of GCAA approved aircraft specific Safety & Emergency training.
- Successful completion of all relevant internal DC Aviation Al-Futtaim training courses.
- High level knowledge of relevant GCAA regulations and procedures relating to the role.
- High level of experience in VVIP aviation / First Class service

Please note that only shortlisted applicants will be contacted. If you are not contacted within 30 days, your application has been deemed unsuccessful.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.