Commercial Manager - Delegation

Job description / Role

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years

As we continue to grow, it's our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Our passionate teams drive our vision forward, without them, we couldn't create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals - and beyond. It's an exciting journey we're on, and one you could be part of.

What we are looking for:

The Commercial Manager will be responsible for acquiring customers for one or several brands, and is also responsible for representing, promoting, negotiating, selling, providing services or settling commercial operations on behalf of or in the name of one or several brands, in a determined area, and in exchange for commission.

What you'll do:

- Build and develop relationships with prospective clients to eventually conclude in a distribution agreement
- Find new brands to introduce to a portfolio of clients
- Scout new clients and new market opportunities in retail B2B, delegation corporate gifting
- Work closely with all clients; providing regular visit and constant support to ensure sales turnover
- Oversee the distribution of the brand from A to Z: from finding the brand and the clients, to establishing the contract, to managing the entire sales process and payment
- Set the yearly budget, strategy and objectives for clients and brands
- Generate P&Ls and commission reports and strive to increase the turnover of the portfolio of brands
- Provide all information concerning the brand: product specification, price specification, ideal stock assortment, VM guidelines, marketing activities, and any other information/ modification
- Supervise, monitor and control regularly the brand representation, product displays, price, discount / promotions, stock, staff, sales achievement, and generate reports/feedback on progress to clients
- Send weekly and monthly report with recommendations to clients
- Generate weekly/monthly market studies for the brand
- Propose new business development opportunities for the brand
- Train the team on brand products, novelties, technic of sales and VM guidelines
- Develop, monitor and oversee the division's budget and financial KPIs
- Attend Managers' meetings to review the shops performance: sales achievements, marketing activities, staff training, and provide reports to high Management in a concise and informative manner

Requirements

Your Profile:

We see success in this role as being able to fully identify areas of the business that can be expanded and developed.

More specifically, we would love to hear from you if you can say yes to the bellow:

- Proven leadership and management skills.
- Strong communication and interpersonal skills.
- Excellent project management skills.
- Ability to delegate tasks and supervise others.
- Great multi-tasking abilities and attention to details.
- University Degree in Business Administration or any related field / MBA is preferable.
- A minimum 8 years of relevant experience with at least 4 years in a similar role.

Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now's your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you'll have everything you need to innovate your career.

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.