Consulting Chief of Staff (Director)

Job description / Role

Line of Service
Advisory

Specialism
Operations

Management Level
Director

Job Description & Summary
The Chief of Staff Act works alongside the Middle East Consulting leader and assists in facilitating effective decision-making and also in the coordination of the execution of strategic initiatives. This role encompasses strategy through to execution and requires both an analytical, but also deeply pragmatic capability set.

The Consulting Leader Chief of Staff is responsible for providing input into the strategic direction of the other LoS PPS function to ensure alignment in forward looking objectives. They also provide coaching and monitoring of these functions at a high level.

Primary Duties and Responsibilities

- Helping to develop strategic priorities by assisting the ME Consulting Leader to identify the areas where he must direct his focus and identifying metrics for success. Revisiting regularly and evaluating progress. 
- Strategically managing a leader's time: working with his assistant, looking at long term travel calendar, evaluating opportunities and determining fit with priorities.
- Creating & updating dashboards for reviewing key performance indicators
- Meeting preparation and follow up: reviewing upcoming meetings to ensure the leader has all of the information needed to be as productive as possible and sending out agendas or documents to meeting attendees as necessary.
- Reviewing internal and external communications as required: coordinating and assisting in the drafting newsletters, reports, speeches or presentations for the ME Consulting Leader.
- Monitoring information flow: Sometimes acting as a gatekeeper, ensuring the ME Consulting Leader's involvement in a project or decision-making process at the right moment.
- Managing the meeting agenda for the Consulting Partner meeting, Executive Leadership team, the Business Unit and Country Leaders Quarterly Business Reviews  meetings and other leadership meetings as required, ensuring materials are sent in advance, time spent if optimised, objectives are achieved and amy minutes recorded.
- Participates in programme management, which involves duties on a weekly, monthly, and quarterly basis  by having oversight of the large, often cross-functional organization-wide projects or initiatives. 
- For specific projects, being responsible for the programme management, organising and gathering information from various departments and meetings and reporting that information, along with recommendations, to executive members.  Researching, benchmarking, analyzing data, and making recommendations. 
- Coordinate with LoS MERC to understand project pipeline realisation, dependencies and interdependencies  and analyse against the delivery capacity to ensure a consistent approach to operational activities/decisions.
- Responsible  for delegated activities and represent / support the LoS Lead, COO and BU Leads as appropriate on a range of strategic and operational matters;
- Evaluate MERC resources to ensure the availability of the necessary skills and expertise and to realise staff potential.  Ensure that all new MERC staff are inducted and trained on PwC's policies, procedures and standards
- Any other ad-hoc duties as required for the strategic assistance for the ME Consulting Leader. 

Requirements

Preferred skills

- Thorough understanding and experience in the consulting industry
- Strong stakeholder management and demonstrable influencing skills particularly with very senior leadership; proven track record of working within complex stakeholder networks.
- A strong problem-solver and able to work calmly under pressure.
- Strong project management skills; ability to handle multiple projects simultaneously and deliver projects on time, sometimes to strict deadlines
- Comfortable managing and leading people including being able to delegate effectively and appropriately
- A strong understanding of business and current affairs including a thorough knowledge of the economic, political and business drivers impacting the Consulting LoS and professional services in particular.
- Strategic cost reduction / value creation

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.