Consumer Intelligence Executive

Job description / Role

Reporting to the Consumer Intelligence department manager and supporting both the manager and senior executive in the following:

- Ad hoc consumer research for specific business units.
- Quantitative and qualitative research, including product/concept ad testing, brand equity index, usage and attitudes, motivations and drivers.
- Create questionnaires and result presentation templates
- Coordinate with the agency and business unit
- Support result analysis
- Internal satisfaction survey

Support the yearly launch and analysis of an internal satisfaction survey over support services:
- Follow established method, processes and analysis templates
- Coordinate with internal support services and agency

Syndicated research:
- Synthesize information coming from available syndicated reports (free or bought by the group) in an easy, digestible format for operational units

Requirements

- University degree in business or statistics
- Fresh graduate or 1 year consumer research experience ideally in a research agency
- Personality and mindset: Organised and systematic, adaptable with good interpersonal skills, engaged, team player and fast learner
- Software: advanced excel, SPSS, powerpoint are a must
- Languages: excellent English, Arabic written/spoken would be excellent, French is a plus

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.