Contracts & Proposal Analyst - Internal Controls / Audits

Abu Dhabi, UAE

Ref: HP647-2520

Job description / Role

Employment: Full Time

Internal Controls / Audits - Contracts & Proposal Analyst (12 months Contract)

• Review that SLM processes and procedures are consistently maintained and up to date
• Ensures business requirements and issues are logged, recorded and submitted quarterly for management review and assessment
• Generates Service Level Reports on service performance and helpdesk requests for each department quarterly
• Ensures that all assigned contracts and license renewals are properly maintained, recorded , documented and up to date
• Fulfil submissions of new/existing Market Data Services subscriptions’ contract and users’ management
• Negotiate the SLAs of agreements
• Coordinate the SLM processes and procedures and liaises with the concern teams and divisions accordingly
• This is related to the following procedures:
Non-Disclosure Agreements (NDA)
Maintenance Agreements and renewals o Project agreements
Market Data Service Subscriptions and renewals or Decommissioning of services
• Participate for and conducts regular reviews of the SLAs with the users, and negotiates and agrees any amendments necessary
• Contribute in the process of the Operation Level Agreements (OLA) with IT and other department/division
• Resolves all assigned requests on time adhering to SLAs
• Ensures that invoices to be processed for payments are completed on time by adhering to SLAs
• Investigates issues and follows up to resolve escalated issues that are handled by the designated account manager from SLM Team
• Carries out regular audit of on services provided to the business and provides necessary information to the service Catalogue Manager keeping the Service Catalogue up to date

Requirements

• Accounting/Finance or Audit background (finance/accounting degree and minimum of 5 years work experience in accounts payable/finance or an audit role)
• Diligent, reliable person who executes tasks with high attention to detail
• Used to work in a fast paced, high pressured environment reliably and without the need for close supervision
• Strong English communication skills, able to read and understand English contracts (Outsourcing Agreements / Subscriptions etc.)

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: