Corporate IT Solutions Specialist

Job description / Role

Job Purpose:

Responsible for overseeing all IT applications, integrating different systems, development of system process, business analytics systems and its technologies within a company for the smooth operation and ensuring users get maximum benefits, quality assurance and reliable data/information to business.

Key Accountabilities:

- Assists and supports core users with their daily operational requirements on site and remotely.
- Executes pre-defined technical analysis, feasibility studies of users’ needs and proposes integrated solutions with existing business applications.
- Tests, installs, and updates the system’s components to maintain the system’s performance and security.
- Develops customized solutions with high standards as per the business needs.
- Reviews and writes documentation of technical implementation and support, as well as maintains the updates of the system’s different versions.
- Takes corrective and preventive measures in order to keep a stable environment.
- Analyzes and prepare all required reports on daily, weekly, monthly and yearly basis.
- Provides training sessions to the company employees and new recruits via E-mail, phone, presentations, videos, and face-to-face training sessions to keep employees informed about the status of their use of IT applications and/or equipment;
- Involve actively in all pending IT jobs, supports in all digital transformation projects and its process.
- Monitors, maintains and troubleshoots IT equipment’s, computer systems and networks, new software and new projects.
- Monitors inter-branches connections and network performance on a daily basis.
- Handles the purchasing process under the company’s policies and manages in fixed assets.

Salary:
AED 6,000 to 7,000 per month inclusive of fixed allowances.

Requirements

Qualifications, Experience and Knowledge:

- Bachelor’s degree in Computer Science or an equivalent certificate of "MCPD" Web, “MCPD” Enterprise Applications.
- 4-5 years of experience in a related field.
- Good experience in cloud development tools, SQL server.
- Strong knowledge of the Business field (ERP preferably Oracle NetSuite, BI Systems).

About the Company

We laid the foundation of Madi International in the year 1991, and for over 29 years, we have been on a mission to transform & elevate the beauty space. We started our business in Dubai and today, we are successfully operating in the United Arab Emirates, Saudi Arabia, Qatar, Oman, Bahrain & Lebanon.

We aim to continue working & partnering with the most reputable local and international beauty brands and deliver the best services in the premium professional health & beauty industry. When it comes to beauty, we want to be the partners that you can trust for your hair, skin and wellness.

The idea of beauty is always shifting! We are doing our bit to make it more inclusive and more diverse. We hope to redefine the conventional beauty standards and help everyone feel beautiful, inside and out.