Corporate Services Manager

Job description / Role

This is not an accounting job. Please do not apply if that is what you are looking for.

Applicants must have a successful track record with sophisticated administration of portfolio companies and trusts that are incorporated in financial centres outside the United Arab Emirates. The successful candidate will be a member of our clients
international team handling their global business with opportunities for career advancement within the Group

Duties
• Responsible for achieving a high standard of client service to ensure that client expectations are met
• Oversee and ensure that all client-related fiduciary and administrative duties are undertaken in a timely manner
• Conduct annual trust and company file reviews, and ensure all KYC data are updated and regular client meetings are conducted with the administrators; record meeting notes in SF, refer any new opportunities to the BD
• Assist with development of corporate administration service offerings, striving to ensure the company's optimal positioning within the market
• Ensure the company and its clients’ compliance with applicable laws, service standards, company policies and procedures, and agreed-upon operational and control processes
• Within each client portfolio, ensure accurate and detailed records are maintained for all client structures, and the same accuracy is maintained in the internal system
• As necessary, assist the team with client matters of a more technical nature
• Build and maintain excellent working relationships with clients of the corporate services department, and continuously work to enhance the client experience and ensure that the company is viewed as the provider of choice
• Devise and monitor plans to generate more revenue from existing clients
• Work in collaboration with the new business team to generate new targets and leads
• Achieve budgeted utilization targets, and control day-to-day costs and expenses
• Manage the billing and aged-debt position of client matters effectively
• Continuously monitor efficiency of the team to ensure profitability improvement
• Ensure the team meets or hits relevant operational, risk and/or compliance key performance indicators and targets
• Provide day-to-day leadership and management guidance that mirrors the organizational vision and values, including cross-divisional collaboration
• Motivate and lead a high-performing team, focusing on attracting, recruiting, and retaining business professionals that have the appropriate skills and experience for the corporate services department
• Provide the right coaching and training to the team
• Ensure the team members have personal development plans and a clear understanding of their roles and responsibilities; conduct formal performance evaluations each year
• As appropriate, work with the board and senior management to develop and continuously review processes

Requirements

• A minimum of five years of managerial experience leading a corporate administration team that focuses on international markets, based in Dubai, with an international trust company, family office, corporate service provider or accounting firm
• Experience dealing directly with end-user clients and having responsibility for the maintenance and development of those relationships
• A legal, bachelor’s or master’s degree specializing in accounting; or ACCA,CPA, and/or CFA qualification
• STEP or company secretary qualifications preferred
• Good knowledge of incorporation of companies in different jurisdictions and various post-incorporation tasks, such as attestations, issuance of registry certificates, filing of changes in directorships and shareholding, account openings, etc.
• Ability to draft company and trust resolutions and documents
• Experience with applying anti-money laundering principles
• Competent understanding of trust and company law
• In-depth knowledge of the BVI Companies Act
• Good self-organisation and ability to operate disciplined four-eyes’ procedures
• Software skills must include Word, Excel, Outlook and Salesforce

About the Company

KERSHAW LEONARD "WE CHANGE PEOPLES LIVES"

Who we are:

Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today.

Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates.

Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill.

What we do:

Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the client’s team, to assist wherever is needed to improve performance and leadership skills

Why Us:

The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.