Customer Management Officer - Emirati

Job description / Role

Swisslinx Middle East is currently looking for a Customer Management Officer to join their client, a large international bank, to be based in Dubai.

Please note this role is for a UAE national holding a family book only.

Reporting to the COO, your responsibilities will include:
- Develop and maintain relationships with the banks clients
- Liaising with back office, relationship managers and clients
- Looking after documents such as statements, loan requests, audit certificates etc.
- Involvement in sales and promotions

Requirements

- Hold a minimum of 2 years’ experience in customer service/relationship management within banking
- Have experience working with corporate clients
- Strong attention to detail
- Emirati (holding family book)

Our client offers a stable employment in a very reputable banking firm, as well as a competitive package and international environment.

About the Company

Swisslinx Middle East is a leading executive search firm in the region. We specialise in recruitment solutions, talent acquisition and career advice across a wide range of markets within the financial services sector.

We are located in the heart of the Dubai International Financial Centre (DIFC) which gives us unrivalled access to onshore Middle Eastern clients and candidates. We also partner with clients in London, Zurich, Geneva, Zug, Frankfurt and Paris and have been instrumental in establishing onshore Middle Eastern and Emerging Market teams.

We believe in building long-term relationships with our clients helping them develop successful, sustainable businesses. Transparency, trust and discretion drive the way in which we mediate between clients and candidates and ensure we consistently deliver results.