Job closed
Ref: NP370-301
Job description / Role
A leading regional Shopping Mall is seeking to recruit experienced Customer Services Advisors to work in their busy team.
You will be responsible for dealing with queries from tenants and members of the public and ensuring that all queries are taken seriously and dealt with in a professional and polite manner.
You will be expected to answer calls adhering to the Mall customer service policy and conduct yourself in a pleasant and professional manner at all times.
Requirements
The successful candidate will already have a minimum of 2-5 years experience of working as a customer advisor, ideally in a large and busy organisation. You must be able to speak both Arabic and English and have an excellent telephone manner.
The ability to deal with pressured situations and also remain calm at all times is essential as is the ability to solve problems and offer solutions. This is a great opportunity to join a great team and work in a wonderful positive environment.
About the Company
Consisting only of Director level personnel, each with over 12 years' experience of working within the Gulf Region, we aim to alleviate all the issues and frustrations traditionally associated with using a Resourcing or external HR service. Each client and candidate is handpicked and dealt with by a Director personally thus ensuring that all parties get the level of service they expect. to: Consisting only of Director level personnel, each with over 12 years' experience of working within the Gulf Region, we aim to alleviate all the issues and frustrations traditionally associated with using a Resourcing or external HR service. Each client and candidate is handpicked and dealt with by a Director personally thus ensuring that all parties get the level of service they expect.