Depot Equipment Team Leader

Job description / Role

Depot Equipment Team Leader - Success Profile

Reporting to: Rolling Stock & Depot Engineer

Division / Function: Rolling Stock & Depots (Dubai Metro - Engineering and Maintenance)

Base location: Dubai

Job Family: Engineering and Maintenance

Key purpose

The purpose of this position is to supervise and lead a team of Depot Equipment Technicians to provide effective engineering and maintenance covering depot equipment for Dubai Metro.

Reason for role

Lead maintenance teams to provide effective engineering and maintenance services covering on track plants and depot equipment for Dubai Metro

Structure and reporting relationship
Fleet Manager Rolling Stock & Depot Engineer Team Leaver

Based on the specific requirement of the role

Key accountabilities

Key Responsibilities

- Assist the Depot Equipment Engineer in leading a number of Depot Equipment maintenance teams to carry out all level of preventive and corrective maintenance activities and minor modifications on plant machinery;
- Supervise routine depot equipment inspections, inspecting parts for surface defects, changing of consumable items, perform minor repairs and technical cleaning;
- Manage the testing of functional performance of electromechanical assemblies using various test instruments, replace, install electrical and electronic parts and hardware in housings or assemblies, align, fit, and assemble component parts, using electronics tools, hand tools, power tools, fixtures, templates, and microscopes;
- Supervise the operations of metalworking machines, repair, rework, and calibrate hydraulic and pneumatic assemblies and systems, verify dimensions and clearances of parts to ensure conformance to specifications and to meet operational specifications and tolerances;
- Ensure the maintenance tools & equipment are in good condition
- Manage and perform time sensitive fault diagnostics and component replacement (repair in situ or inside depot) on rail maintenance equipment;
- Read blueprints, schematics, diagrams, and technical orders to determine methods and sequences of assembly, analyse and record test results, and prepare written testing documentation. Follow the appropriate maintenance procedures and instructions, operating procedures and instructions to ensure compliance with the required requirements;
- Collaborate with ME&P Services to perform plant machinery (under-floor wheel lathe, wheel monitoring equipment, etc.) checks and undertake repairs;
- Assist Depot Equipment Technicians in understanding and servicing of complex or new equipment;
- Lead Depot Equipment Engineer and/or other technical support staff to implement complex systems or new projects;
- Produce and maintain accurate maintenance records of tools and plant machinery performance, work accomplished and other information using a computerized maintenance management system;
- Follow the appropriate maintenance procedures and instructions to ensure compliance with the requirements;
- Perform the role of Key Instructor to conduct relevant training courses;
- Perform shift and emergency duties when required;
- Drive work vehicles when responding to emergencies and when required on duty;
- Perform and carry out duties as instructed/ directed by the Depot Equipment Engineer and Fleet Manager;

Requirements

Essential qualifications

- Minimum 2 years work experience as a qualified electrical, mechanical, or electro-mechanical technician in maintaining and repairing depot equipment is highly preferable.

Essential technical, professional skills, knowledge and essential experiences

Skills

- Must have good eyesight and normal colour vision;
- Strong mechanical mind, and ability to grasp the complexity of inner workings of Depot Equipment;
- Thorough understanding of the use, calibration and care of various electronic test equipment and ability to interpret instructions in a variety of written, verbal, pictorial forms in order to carry out the maintenance activities as required;
- Ability to use and calibrate various electrical, electronic and mechanical test equipment and PC for the maintenance of depot equipment;
- Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required;
- Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
- Strong organisational skills, detail oriented, and the ability to handle multiple priorities;
- Hold a valid UAE driving license with good driving skill and experience

Experience

- Minimum 2 years work experience as a qualified electrical, mechanical, or electro-mechanical technician in maintaining and repairing depot equipment is highly preferable;

Additional dimensions, KPIs or special features of the role

- Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
- Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
- To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference SMS GSOP-HSE1-6 Serco organisational HSE responsibilities
- Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
- Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process

Any other role specific leadership attributes

Safety Critical Competencies

- Attend all safety related training courses or refresher training courses as required;
- Manual driving of train within a siding or depot.
- Controlling the movement of a train and engineering vehicle with the use of hand signals or verbal instructions to the driver.
- Communicating with persons responsible for controlling movement of trains and electricity to power rail.
- Installation and maintenance of safety components related to Depot Equipment or engineering vehicles.
- Checking that safety critical features of the re-railing vehicle is working correctly before being used.
- Communicating with Controllers (Operations, Communications or Maintenance).
- Communicating with other persons responsible for driving, dispatching and controlling the movement of rail vehicles.
- Establishing, supervising and removing a safe system of work to protect the safety of persons working on or near the track.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.

About the Company

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.

Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.