E-commerce and Web Development Specialist

Tandem Search

Dubai, UAE

Ref: KP709-2120

Job description / Role

Employment: Full Time

Exclusively working with the Leading Bank in the United Arab Emirates established for 50 years.

Most valued financial services provider in the middle east is looking to hire E-commerce and Web Development Specialist for the Retail Banking/ Multi-channel & CRM:

Job Description:
- Responsible from the creation of user stories, user experience and UI components and templates including the htmls required both for the English and Arabic portal by interacting with the digital agency
- Verify and control all pages are consistent with the design guideline and rules, ensuring correct templates and UI components are used when creating pages on the portal
- Ensure the right implementation of UI components by the portal management team or IT where necessary
- Collaborate with the digital agency while creating the wireframes, design and htmls
- Responsible from the ecommerce activities of the portal including interacting with merchants to introduce new offers, deals and digital coupons in online banking.
- Lead online streamlines, ensure understanding of business requirements among all stakeholders, track the project implementation process, involve in the UAT stage and deliver the project with maximum quality
- Lifecycle management of online portal projects to outline customer and business requirements, to critically evaluate them, develop and agree on the customer journey and modelling of the business flow using a semi agile approach.
- Understanding the needs of the digitally connected customers, keep up-to-date with current and future online trends and adding new value-added services and transactions that are in demand by customers and aid in the migration to online channel.
- Specify ways to enhance business processes which will turn the current online solution into a world-class platform and improve customer experience.
- Collaborate with IT developers, legal and business stakeholders to drive the solution through to delivery
- Previous creative design agency experience with involvement in online banking projects is preferred.
- Fluency in Arabic is preferred.

Requirements

- Aged 25-32 Years with Bachelor’s degree in business field is preferred.
- Professional business qualification (in user experience/ecommerce) would be a plus.

Work Experience:
- Minimum 4 years of relevant work experience is required in web user experience and/or ecommerce related roles
- Good skills in terms of project management
- Knowledge and understanding of banking products, services, processes and distribution related matters exposure as a preference
- Proven success working in a fast paced environment with shifting priorities while managing tactical and strategic deliverables, and ability to concurrently manage multiple projects and timeframes.

Knowledge & Skills:
- Solid analytical, critical and creative problem solving skills with an understanding of electronic delivery channels and how to utilize them to meet business goals is required.
- Innovation – ability to think our of the box in developing solutions
- Strong communication skills
- Industry awareness
- Financial and budget understanding – ability to develop and communicate product development business cases using financial models
- Exposure to project management
- Strong business focus
- Attention to detail
- Proactive and takes initiatives
- Strong planning skills

Behavioral Competencies
- Good computer skills and proficient in Excel and PowerPoint
- Excellent verbal and written communication skills necessary to prepare comprehensive reports; make presentations and communicate with all levels of Bank management.
- Team spirit, Achievement Orientation, Organized

About the Company

Building businesses, changing lives

At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.

Who we are.

We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.

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Customer Service Executive salaries in Bahrain

Average monthly compensation
BHD 500

Breakdown available for industries, cities and years of experience