eCommerce Specialist

Job description / Role

You will lead the setup and penetration of ACCBC brands for top eCommerce retailers across the UAE and Qatar. Responsible for developing and overseeing the brands' online sales, you will ensure a seamless user experience and customer journey on the web. Your role encompasses the end-to-end relationship and performance management of top e-retailer partners in the UAE and Qatar.

Key Responsibilities:

- Strategic Partnerships: Forge strong partnerships with key stakeholders, including local distributors and marketplace retailers, to drive business growth and turnover.
- Financial and Account Management: Manage the P&L, marketing budgets, and profitability of accounts, with regular forecasting.
- Brand Activation and Campaigns: Lead brand presence enhancement through innovative campaigns and collaborations.
- Online Customer Experience Enhancement: Optimize online product presence for improved discoverability and customer engagement.
- SEO and Digital Marketing Campaigns: Lead SEO initiatives and digital marketing campaigns to enhance brand presence, drive traffic, and increase conversions on various online platforms.
- Tech and Digital Innovation: Leverage technology and digital tools to enhance brand utility and presence.
- Tailored Trade Plans: Develop impactful trade plans for each brand and customer in each market.
- Relationship Building: Maintain strong relationships with internal stakeholders and retailers, ensuring timely and professional responses.
- Sales Analysis and Optimization: Analyze sales data to develop strategies for optimizing account performance.
- Cross-Functional Collaboration: Work across teams to assess company-wide opportunities and strategies.
- Digital Marketing Strategy Development: Oversee CRM, social, and digital marketing plans for managed brands and accounts.
- E-commerce and Omni-Channel Strategy: Support the development of comprehensive e-commerce and omni-channel strategies.
- Primary owner to handle E-commerce complaints submitted from all channels including E-commerce platform, Hotline, Online chat, WhatsApp, social media to ensure a good shopping experience for customers.

Requirements

- Minimum of 4 year’s Bachelor’s Degree in Sales, Marketing, Advertising or any relevant field OR Equivalent Experience.
- 2 years Trade Marketing experience / E Commerce with a multinational or professional and respected sales and distribution company.
- E-commerce business development experience for FMCG brands
- Well versed in portal management of all pure click customer
- Google AdSense, search console,
- E-commerce platforms workings, industry experience in FMCG, Beverages
- English/ Arabic

About the Company

Aujan Industries is the largest privately owned beverage company in the GCC, with brand marketing, manufacturing, sales and distribution capabilities within the beverages and confectionery categories for proprietary and third party brands in the Middle East.

We are one of the top 75 companies in the Kingdom of Saudi Arabia, with annualized company sales revenue of US$.800 million p.a. In 2005, Aujan Industries announced the celebration of its centenary year, a milestone which undoubtedly highlights Aujan Industries as the region’s most famous homegrown beverages company. Aujan Industries have successfully evolved and reinvented itself over the past 100 years, having initially established itself in 1905 as a trading company in Bahrain. The evolution of the company has seen Aujan Industries develop one of the most powerful and expansive direct distribution systems within the GCC, state of the art technological leadership in the manufacture of its products, well entrenched strategic alliances and relationships with leading international brands, high quality, innovative and well known proprietary brands, as well as the most recent successful entry of the brands in export markets.

Today, Aujan Industries has operations in 12 regional locations, with more than 2600 employees and brand presence in over 25 countries within the GCC, North Africa, Iran, Iraq, Levant, and Central Asia. The development of our brands are fundamental to our success and our future, and they represent the values and tastes of the region as we build a powerful and relevant new age beverage and confectionery business through our Barbican, Rani, Vimto, Hani brands.