Job description / Role
Summary
- Proactively finding opportunities and leads for business growth by creating and maintaining your customer database
- Achieving personal sales targets by converting leads into a business opportunity
- Understanding client needs and providing a proposal which best suits their requirements
- Conducting event space site inspections outlining our unique selling points to the client
- Planning an event successfully from beginning to end using the hotel's event management system
- Handling a group movement in the hotel with attentive care
- Ensuring a well-executed event which exceeds customers' expectations
- Communicating effectively and working closely with all concerned operations departments in the hotel
- Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems
- Ensuring adherence to laws, regulations, and hotel policies
- Maintaining positive guest and colleague interactions with good working relationships
Requirements
- Passion for the hospitality industry and eagerness to learn
- An eye for detail
- Be well spoken and an enthusiastic speaker
- Be comfortable with computer literacy
- Good administrative, organizational, and problem-solving skills
- Excellent communication, sales, and customer service skills
- The ability to multitask, work in a fast-paced environment, and meet deadlines
- Current knowledge of industry trends and regulations are an advantage
About the Company
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.