F&B Manager

Job description / Role

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. As a Food & Beverage Manager, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

Summary of Responsibilities:

- Assist in the strategic planning and ongoing development of the hotel, including financial forecasting, ensuring the delivery of our environmental commitments, overseeing the health, safety and security of our guests and colleagues.
- Lead and manage the F&B Outlet teams in all aspects of the department and ensure service standards are followed.
- Lead and support all F&B Oulets in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities.
- Clearly demonstrate to guests and colleagues a commitment to service excellence through the effective implementation and delivery of Fairmont Hotels & Core Standards at all times.
- Foster a winning, solution-oriented work environment, motivating and engaging colleagues to continuously deliver the best possible service to our guests.
- Develop, implement and monitor initiatives designed to achieve profitable results and superior service in all facets of F&B.
- Drive innovative promotions, menus and concepts; creating a destination of choice for both hotel and external guests.
- Assess guest feedback and celebrate successes while solving challenges.
- Ensure the implementation of standards of guest service and constantly seek out ways to improve product and service as well as increase volumes and profits.

Requirements

Qualifications

- Previous Food and Beverage leadership experience required in a five star hotel & resort in UAE.
- Previous Point of Sale System experience required.
- Excellent communication and organizational skills.
- Strong interpersonal and problem solving abilities.
- Ability to work well under pressure in a fast paced environment.
- Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.