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Job description / Role
Field Manager - Quality Assurance - Food Retail - UAE
As a Field Manager for Food Quality, you will plan, coordinate and direct the Food division quality control program to ensure continuous quality consistency with established standards. You will achieve this by monitoring food flows and quality performance trends, conducting spot-check analysis, compiling records and interpreting experimental or analytical results.
Key responsibilities include:
* Formulating and maintaining quality control objectives complementary to corporate policies and goals
* Creating and implementing inspection criteria and procedures for product traceability and FIFO (first in first out)/UBD (use by date) movements
* Applying total quality management tools and approaches to analytical and reporting processes within each department
* Supporting and following up with brand teams to correct any vulnerabilities highlighted by external food safety audits.
Requirements
* Previous experience in this field (or equivalent experience)
* An understanding of food safety programs, HACCP principles, inspection and audit programs, and quality management systems
* Excellent communication, presentation and analytical skills
* Strong communication and conflict resolution skills
* Arabic speaking is an advantage.
The ideal candidate will be well organised with excellent time management and self-management skills. You will be a highly-motivated individual with a entrepreneurial and results-oriented approach to the job, and the ability to share your knowledge and skills with others.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.