Field Service Engineer I

Job description / Role

Responsibilities:
- Service and maintenance of Honeywell and third party equipment (as per trade expertise).
- Prepare the shop drawings and application projects specifically for Service projects/Quoted reactive work.
- Supervision of field installation, cabling in Service projects/Quoted reactive work.
- Determine equipment and accessory needs for implementation and inform FSL or FSS in time.
- Carry out design works, programming of HVAC controllers, Fire Panels, Access Control Panels.
- Prepare graphics and necessary programming works as per specifications.
- Be ready on the job site during temporary or final acceptance of Service projects/Quoted Reactive work.
- Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed.
- Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients.
- Ensure delivery of value to Honeywell clients and customers.
- Financial control according to previously agreed budgets and plans.
- Cost and time minimize the project.
- Support FSS or FSL for project cost and progress reporting.
- Analyse backward completion of the projects with difficulties/mistakes met and make necessary suggestion for organization tuning accordingly.
- Create new sales opportunities during the application of the project.
- Report possible future failures, disturbances and other opportunities for improvement.
- Estimate materials costs and quantities provide the information to the FSS or FSL, and Service Sales.
- Development and maintenance of site-specific documentation and quality assurance information as instructed by team leader. Follow the Honeywell SOPs, HSE and quality systems while delivering the periodic maintenance services as well as the execution of spot services and SLJs. Achievement, measurement and reporting of performance indicators and site service objectives.
- Carry out hazard and risk assessments for all tasks as per company policy and procedures.
- Report near misses, incidents and other opportunities for improvement.

Requirements

- Minimum Associates degree or technical trade school diploma; four year degree in engineering or programming preferred.
- More than 3 years experience servicing HVAC, Fire, Security or access entry and alarm systems.
- Honeywell and Industry based advanced programming skills
- Strong fault finding skills
- Excellent Honeywell product knowledge
- Ability to interact and build relationships with customers.
- Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role.
- Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer’s requirements.
- Must be able to work with limited supervision and direct contractors or other service technicians.
- Good communication both written and verbal.
- The ability to work under pressure.
- Strong commitment to safety and safe working environment.

About the Company

Honeywell (NYSE: HON) is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global megatrends such as safety, security, and energy. With approximately 122,000 employees worldwide, including 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.