Finance Application Support

Job description / Role

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
Business Operations

Management Level
Senior Associate

Job Description & Summary
A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You'll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud.

Our Accounting team helps internal leaders with fixed assets accounting and asset management, financial reporting, accounting research and analysis, statutory and regulatory reporting, and data security. As part of the team, you'll assist with monthly closings, financial analysis, oversight and management of controls and compliance, tax and cash projections and data security.

Finance Technology is a key team within Finance in PwC ME, managing and supporting finance applications. The Finance Applications Support is focused on the continuous improvement of the firm's finance systems and ensuring its smooth operation across the finance function and wider business.
The person also is responsible for ensuring support levels provided to its users and also ensuring critical matters are escalated and resolved in a timely manner.

Technical

- Supporting the firm's finance systems and ensuring its smooth operation across the finance function and wider business.
- Assist with testing the system during the upgrades and reporting issues to the hosting centres or vendors.
- Ensuring adequate support levels are provided to users and issues raised are resolved in a timely manner with minimal disruption to operations. Troubleshooting and root cause analysis of various queries and issues related to the finance system
- Ensuring the use of the firm's systems is for the benefit of the firm and any abuse or misuse is reported to the department head in a timely manner.

Customer

- Provide level 2-3 support for end users experiencing local technical issues, working closely with colleagues in technology function to understand critical issues
- Link in with global COEs for iPower, leveraging for complex technical challenges or end user issues
- Support global improvement activities for all systems, acting as local project support for localisation activities

Internal Process

- Resolve any problems with the finance system with urgency as they arise Support system and upgrade testing and problem resolution
- Run standardised reports as designed and understanding the logic to assist with user queries

Learning and Growth

- Liaise with Global to understand system improvement initiatives
- Adhere to policies and procedures
- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Requirements

Education

- Bachelor's degree in Computer Science / Engineering, or Information Science required

Language

- Fluency in written and spoken English

Overall Experience

- 1+ years of experience in financial systems support

Specific Experience

- Previous experience with systems preferred
- Understanding of different finance business processes and knowledge of financial aspects of an ERP solution is preferred.

Knowledge and Skills

- Strong analytical, consultative, and communication skills; as well as the ability to make good judgement and work with both technical and business personnel
- Experience in Microsoft Technologies (Excel, SQL (basic))

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.