Ref: SP279-12

Job description / Role

Employment: Full Time

• Supporting, training, and supervising front office staff.
• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
• Handling customer complaints and special requests.
• Scheduling staff shifts and managing other HR-related tasks.
• Maintaining an orderly appearance throughout the reception area.
• Monitoring stock and ordering office supplies, including stationery and information leaflets.
• Preparing monthly management reports on customer feedback, bookings, and cancellations.

Requirements

• Client services or management experience.
• Great interpersonal and communication skills.
• Excellent problem-solving skills.
• Basic accounting skills.
• The ability to remain positive and focused in a fast-paced environment.
• Good time management skills.
• Great computer skills and the ability to learn new skills quickly.
• A professional appearance.

About the Company

Great companies are built with great people!

Connect Resources is U.A.E’s leading HR Management Agency and an official alliance of Randstad that offers paramount consultancy services to our clients. We foster an unparalleled industry insight and a sophisticated consultative approach to meet all your HR consultancy needs

We keep it simple!

Through our unique approach of delivering HR innovation with human interaction at the center, Connect Resources have been able to accommodate many of the clients’ requirements in different verticals and matched thousands of candidates to rewarding roles in the U.A.E. Connect Resources advances the careers and business success of our candidates and clients through a combination of Talent hunt & Customized Solutions based on the client Business Needs.

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