Game Arcade Technician

Job description / Role

KEY ACCOUNTABILITIES
• Diagnose & repair faults on all company equipment in a safe, professional & cost-efficient manner
• Order spares & consumables within the stock budget
• Ensure machine availability is over 95%
• Cover the Arcade Managers days off taking responsibility for the department
• Reduce damages by sensible storage of all stock

RESPONSIBILITIES:
• To professionally and efficiently diagnose and repair faults on all company equipment based at your site
• Ensure that the utmost security is maintained with regard to Company monies, machine tokens, all keys issued and any other Company property entrusted to you.
• Carry out your duties in such a way as to minimise the risk to yourself or the cash/equipment in your possession. Report any potential hazards identified to your Manager.
• Carry out monthly stock take, including data input and weekly pay out sheets.
• Ensure machines which have not been fully repaired are never operated or could pose a risk of harm.
• Ensure that prices of play or alterations of machines which could be deemed to be illegal are never undertaken.
• Ensure permission is always obtained from your Manager before changing the price of play on any machine.
• Be aware via technical news etc of any updates or anything which may be relevant to the way you do your job.
• Pass on any information that you think may be of benefit to other Company units/engineers.
• If you are given direct responsibility for cash or stock it is your duty to be able to reconcile and handle it in a safe and secure manner, completing all relevant paperwork at the correct time and to the required standard.
• Ensure budget levels are adhered to, whilst keeping your Manager up to date with all purchases.
• The Engineer’s work place is to be kept as clean and tidy as possible, and all substances are to be kept in a safe and secure manner.
• All spare holdings are to be kept to an operating level only, do not overstock.
• All stock/spares should be managed in such a way as not to incur any unnecessary costs.
• Report any unresolved problems to your Manager.
• You are only to maintain and repair machines that are owned by the Company unless otherwise authorised by your Manager.
• Ensure that you maintain an adequate tool kit to enable you to complete your duties to a high standard of professionalism.
• Comply with all Health and Safety, fire drill and accident instructions whilst on the Company premises.
• All employees are expected to undertake any tasks as reasonably requested by management.
• All employees are expected to maintain a professional image in standard of dress and conduct at all times when representing the Company.
• It is the responsibility of all employees to comply with the policies and procedures of HB Leisure Ltd

Requirements

QUALIFICATIONS
• Educated to HNC level
• Engineering qualification

EXPERIENCE
• Experience of working in the leisure or tourism sector
• Experience of mechanical engineering
• Experience of working within the attractions sector

KNOWLEDGE AND SKILLS
• Experience of electro mechanical fault finding
• Very analytical
• Highly numerate
• Good health and safety knowledge
• Strong IT skills
• Experience of working with arcade machines

PERSONAL QUALITIES
• Excellent communication skills
• Self-directed with a high degree of self-motivation
• High attention to detail

About the Company

HB Leisure (HBL) is the world's leading attraction partner for skill games and amusements across the globe. Established in 1927, HBL operates in 15 countries and employs approximately 1500 people during peak season.

Working with some of the most well-known and respected organisations in the theme park, visitor attraction and leisure sectors, we partner to provide best in class skill games line-ups that enhance the guest experience, increase dwell time and build in-attraction spend.