Global Customer Service Executive

Job description / Role

Working for a Global market leader within their specialist division - you will be based at their MENA Head Office in downtown Dubai but deal with customers from every corner of the globe.

Working in a small team who are solely responsible for taking and processing critical customer orders:
- First point of contact for Global customers
- Building strong customer relationships
- Taking customer orders via phone & email and inputting onto the system
- Resolving all customer related issues
- Compile daily and monthly reports on a specific system

Due to customer demands the function needs to run 24 hours so the role does require you to work shifts:
* 7am - 2pm (Two mornings per week)
* 2pm - 9pm (Two afternoons per week)
* 9pm - 7am (Two nights per week - WORK FROM HOME)

Requirements

The successful candidate must have excellent communication skills as you will be required to liaise with customers at all levels.

- Arabic speaking beneficial
- Must be able to work the above shifts
- Team player is essential as you will work closely with colleagues
- Excellent company benefits including family medical, club membership and annual ticket allowance

AED 11,600

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.