Ref: QP290-01

Job description / Role

Employment: Full Time

We are looking for an experienced, passionate and talented Global Head of HR, based in Dubai to help us design and implement our worldwide HR strategy across our 15 Business Units.

The Global Head of HR is supervising a department responsible for:
- Establishing human resources strategy in line with organizational objectives.
- Implementing human resources strategies, including: talent acquisition, staffing, compensation and benefits, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, labor relations and staff assessment.
- Preparing payroll and employer contribution, providing related reporting
- Developing the internal learning and development platform
- Supporting the CEO and COO by providing human resources advice, counsel, and decisions on HR related matters such as salary benchmark
- Developing and updating policies, procedures and guidelines
- Complying with federal, state, and local legal requirements, enforcing adherence to legal requirements, along with advising management on needed actions.
- Updating job and market knowledge by participating in conferences and educational opportunities.
- Importantly, you would be keen to go beyond the compliance elements of the role to ensure HR is critical building block in our mid- and long-term growth strategy.

Requirements

You hold a Business School degree or equivalent, have minimum 10 year management experience in HR, competences in hiring, learning and development, compensations and benefits and staff assessment. You are a relationships builder with strong organizational skills. Fluency in English is a must.

You are based in Dubai (Media City), while your HR team is in Shanghai. You have HR responsibilities over all Business entities of the company.

You report directly to the company CEO.

About the Company

Albatross CX helps premium and luxury brands adapt to an evolving landscape.

Many consumers no longer think of brands as simply providers of products, but as a part of their lifestyle. They expect brands to deliver distinctive and memorable customer experiences and build long-lasting relationships with them.

Our mission is to help these brands adapt to this changing reality, by transitioning from a transaction-based service model towards a personalized relationship and emotional model.

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