Ground Operations Trainer

Air Arabia

Sharjah, UAE

Ref: NP151-49

Job description / Role

Employment: Full Time

The purpose of this role is to develop and deliver Ground Operations Learning and Development interventions for all areas of the company as determined by the Ground Operations Training Manager. To act as a role model for ground operations excellence in terms of actions, behaviour and appearance.

Accountabilities:
- Deliver training ensuring that staff are:
- Motivated and encouraged to exceed expectations by the training delivered
- Fully skilled on the use of all systems and equipment
- Fully aware of compliance policies and procedures for Air Arabia, Sharjah Aviation Services, Customer Airlines and the regulators procedures.
- Properly briefed on all changes to product and procedures.
- Coach staff at the place of work.
- Deliver adhoc training sessions on the shift rota and at the place of work as determined by the Ground Operations Training Manager.
- Explain procedures so as to ensure that the relevant, Health & Safety and company policy requirements placed upon all operations are fully complied with.
- Working with the Ground Operations Training Manager continually monitor, and assess training materials ensuring that all changes in policy, operational requirements and legislation are incorporated in the training to ensure compliance at all times.
- Ensure that all training is conducted to the highest levels ensuring security, safety, and service standards are provided by all departments.
- Provide accurate, comprehensive reporting as required.
- Communicate with the relevant line managers to ensure maximum staff attendance for training at all times
- Monitor and take action as required to ensure all staff while on duty, perform their duties strictly in accordance with company policy, procedure and perform as they have been trained.
- Ensure company uniform PSE and grooming standard are being adhered to at all times.
- Take actions to ensure that all equipment and facilities are always well maintained and in good condition.

Requirements

- Two years’ experience in a the aviation ground services industry
- Expert knowledge in at least one of the following aviation sectors: cargo, ramp, dispatch, DGR, load control, etc
- IATA or other relevant aviation qualifications
- Experience of training in an aviation / ground operations environment
- Excellent presentation skills
- Excellent motivational skills and the ability to improve all staff performance to increase productivity.
- Excellent organisational skills.
- Strong written and verbal skills in English plus one additional language. Fluent in Hindi/Urdu is an advantage
- Comfortable working to tight deadlines
- Interested candidates may apply for the position by sending a copy of their updated resume.

About the Company

Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa's first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia's fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Development Manager salaries in UAE

Average monthly compensation
AED 18,000

Breakdown available for industries, cities and years of experience