Guest Relations - UAE National

AccorHotels

Dubai, UAE

Ref: RP714-18422

Job description / Role

Employment: Full Time

Company Description

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

To join our Group, please visit https://careers.accor.com

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

What you will be doing:

- Welcome guests, assist with check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Requirements

Qualifications

Your experience and skills include:

- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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Guest Service Agent salaries in Dubai

Average monthly compensation
AED 3,000

Breakdown available for industries and years of experience