Head of Operations - Branded Multisite Casual Dining

JLWorldwide

UAE

Ref: QP910-05

Job description / Role

Employment: Full Time

Looking for an excpetional leader of Operations to join a fast paced, dynamic international hospitality brand. This role not only entails opertions but also has a key involvement in business development.

This is a fantastic oportunity to join the business at a time of launching this brand new role. You will be responsible for all the operational aspects of 137 branded casual dining sites.

You will be responsible to lead on the Abu Dhabi new store openings and development schedule working closely with the Abu Dhabi Acquisitions Manager
• You will be a Partner with the Property and Project teams to ensure that the outlet development schedule maintains pace in accordance with the forecasted opening program.
• You must be able to manage and develop the management team and line staff in line with the growth expectations of the business
• Lead the food development strategy for the Abu Dhabi business
• Lead the differentiation strategy for each stream of the Abu Dhabi business
• Lead the Marketing and Human resources approaches for the Abu Dhabi business
• Lead and develop the key Abu Dhabi external landlord relationships e.g. Aldar, ADNOC, ADAC
• Perform other duties as requested by the Line Manager.
• Undertake key Operational and Strategic projects on behalf of General Manager and CCO
• Responsible for creating a world-class team, through the recruitment of exceptional staff from both local and international markets.
• You must be able to build, maintain a succession plan for a team of highly skilled managers, promoting from within wherever possible.
• Ensure exceptional standards of product and service delivery that is consistent with customer expectations and brand standards.
• Report monthly and for the planning cycle for both sides of the business (in Abu Dhabi)

Requirements

• 10 years operational level experience in a multi site hospitality or retail environment
• Experienced in growing and developing a brand though business development opportunities
• Track record of identifying opportunities, managing the relationship and closing the opportunity
• Excellent communication and influencing skills and the ability to build strong relationships at all levels
• Entrepreneurial approach with a sense of urgency
• Able to manage change, conflict resolutions and challenging upwards
• Mature professional who has gravitas and is able to influence and manage change within the business
• People management skills and familiar with performance management principles
• Willing to get involved in the day to day activities as well as deliver on the strategic priorities of the business

Desirable:
• Educated to a degree level
• Knowledge of MICROS or a similar F&B IT system
• Experience of working in a multicultural environment

About the Company

JLWorldwide has been created to provide world class standards of consultancy for various business sectors around the globe, with a key focus on the Middle East and Africa.

JLW can help not only identify the greatest talent for your business but also unleash the talent of your greatest assets… your people.

JLW Consultants specialize Executive Search and Head Hunting to ensure you have the best talent for your business. Along with Coaching services for your Executive Level Management.

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Head Of Operations salaries in UAE

Average monthly compensation
AED 13,000

Breakdown available for industries, cities and years of experience