Head of Sales

Job description / Role

Head of Sales - Middle East

Purpose:
Lead the planning, coordination, efficiency, and expansion of the Middle East in the generation of profitable new business and customer retention. Set objectives & targets for the Middle East office inline with overall company objectives and in agreement with the Senior Management Team.

PRINCIPAL RESPONSIBILITIES

Sales and Business Development
- Inline with overall company objectives, set sales targets and ensure growth targets for Middle East operations are met.
- Develop strategy and tactics to achieve targets including a scalable team structure to ensure sustainable growth
- Make money. Ensure that the operation is cash flow positive
- Ability to drive the entire sales cycle from cold calling to contract negotiations to include customer retention
- Managing customer service issues, including customer case escalations and proactive prevention of them.
- Identify through accurate tracking of activities all areas that require increased effort or training to ensure business and customer retention targets are achieved and exceeded.
- Ensure the consistent daily input of data entry in Salesforce and input of all new leads or partners.

Manage Team and Partners
- Recruit and evolve team and partners that are able to deliver goals
- Provide Management and drive to ensure high quality team performances
- Apply, monitor and police Sales and Account management framework
- Develop culture consistent with the values and mission statement of Whizz Education, maintaining high moral and ethical standards
- Ensure company objectives and targets are clearly communicated, understood and tracked.
- Conduct regular one to one meetings with each member of team, reviewing their ratios and statistics using whatever tracking system is available.
- Lead weekly team gatherings with sales and administration staff to update status and discuss future business.

Manage Cash Flow
- Manage budgets and forecasts to ensure good working capital and positive cash flow
- Monitor uses of cash flow and capital to ensure ROI and efficient use of funds
- Overall responsibility for the P&L as it relates to Maths-Whizz in the Middle East.

Operations and Corporate Governance
- Oversee operational processes for running the service and business (i.e. invoicing and cash collections)
- Ensure corporate governance is in place, with regard to legals and accounts
- Manage human resource requirements (i.e. benefits, payroll etc)
- Manage staff holidays to maximize the short school year. Holidays must be planned in advance with a view to not being on holiday when the majority of schools are open for business
- Manage day to day office standards of time keeping, mutual respect and professionalism.
- Report and communicate on progress of the operation to the board of directors and staff

Requirements

JOB SKILLS:
- Good business acumen
- Strategy – ability to develop, identify and oversee execution of strategy to achieve objectives
- Management skills - Strong communication skills to communicate and drive the strategy forward
- Drive, combined with strong time management and organizational skills
- High level expertise and understanding of the market, product, sales development
- Strong lead generation and negotiation skills and ability to close deals
- Proactive mindset with ability to provide creative solutions to complex problems
- A leader as well as a team player

EXPERIENCE/KNOWLEDGE:
- 3+ years successful business development experience in the Middle East
- Experience specifically in the K8 space, selling software as a service, ideally in maths would be advantageous.
- Proven ability to recruit, lead, motivate and manage a scalable sales team, in-house, in-field and through third parties
- Proven track record in building partner relations and loyalty to a company.
- 3+ years experience in general management including experience in business processes and corporate governance
- Experience using Salesforce or similar CRM.
- Must have UAE licence and own car.
- Ability to travel within the GCC is essential.

About the Company

Whizz Education was incorporated in 2004 as a privately funded Limited Liability Company in the United Kingdom. It is now led by a board of directors that includes founding members and industry experts. Whizz Education Inc. was incorporated in the United States in 2006, and Whizz Education FZ LLC in the UAE was formed in 2010.