Holiday Consultant

Job description / Role

We are currently seeking a dynamic and enthusiastic Holiday Consultant to join our team. The Holiday Consultant will be responsible for assisting clients in planning and booking their dream vacations, offering expert advice and personalized recommendations to ensure an exceptional travel experience. The ideal candidate will have a passion for travel, excellent communication skills, and a customer-centric approach.

• Consult with clients to understand their travel preferences, interests, and budgetary requirements, & accordingly provide them best packages.
• Recommend destinations, accommodations, and activities based on clients’ needs and preferences.
• Create customized travel itineraries and packages tailored to individual client requirements.
• Provide accurate information on travel options, including pricing, availability, and booking procedures.
• Handle booking reservations, including flights, accommodations, transportation, and activities, ensuring all details are confirmed and communicated to clients.
• Assist clients with travel-related inquiries, changes, and cancellations, providing prompt and courteous customer service at all times.
• Stay informed about travel trends, destination updates, and industry developments to provide up-to-date information and recommendations to clients.
• Build and maintain strong relationships with clients to foster repeat business and referrals.
• Collaborate with team members to achieve sales targets and deliver exceptional service to clients.

Requirements

Requirements:
• Passion for travel and a desire to help clients create unforgettable holiday experiences.
• 1-2 years of experience with well track record would be an advantage.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong organizational and multitasking abilities, with attention to detail.
• Previous experience in a customer service or sales role, preferably in the travel industry.
• Knowledge of popular travel destinations, attractions, and travel-related services.
• Proficiency in using reservation and booking systems, as well as Microsoft Office suite.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Travel industry certifications or qualifications (e.g., IATA certification) are a plus.

About the Company

Our well-defined global network of people, data and relationships creates a mind-set that allows us to spot opportunities and excel in the emerging regional & global markets.

Our Vision To support the UAE’s posterity to accelerate the economical growth & empower proficiency & accomplishments of the youth.

Our Mission To set the benchmark for unlocking business potentials across various industries & sectors.