Housekeeping Attendant

Job description / Role

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

- Responsible for cleaning of all guest rooms, public areas and/or assigned areas by the supervisor.
- Vacuum, clean, dust and polish all guest rooms and public areas.
- Make beds, change bed linen, and replace used towels and toiletries.
- Deliver and retrieve guest loan items e.g., iron and ironing boards etc.
- Ensure security of guest rooms and privacy of all guests.
- Replenish toiletries (e.g., soap, shampoo, and shower gel)
- Report any technical issues and maintenance needs as required in the operation.
- Address guests' queries (e.g., on additional services, special requests)
- Follow lost & found procedure.
- Ensure all assigned rooms are clean and tidy by the end of the shift to make sure the guests are satisfied throughout the stay.

Requirements

Qualifications

- Warm and caring personality; previous housekeeping experience is an asset.
- Ability to anticipate and focus attention on guest needs, being professional and welcoming.
- At least 2 years experience working on a similar role.
- Hospitality background preferred.
- Fluency in English; additional languages are a plus.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.