Job description / Role
Your role in brief:
As a Housekeeping Trainer at Maids.cc, you will play a vital role in enhancing and improving our housekeepers' skills and their ability to manage their responsibilities. Your will ensure the successful implementation of our training program, maintaining excellence and efficiency. With your guidance, you'll be providing ongoing support, addressing inquiries, and ensuring their continued success in applying their training to deliver exceptional service to our clients.
What you’ll do:
- Oversee the training of housekeepers from start to finish, including implementing the training and continually improving performance.
- Train the housekeepers on duties like bed making, ironing, laundry, cleaning, deep cleaning and other chores.
- Provide ongoing support and guidance to housekeeping staff, assisting with any questions or challenges they encounter.
- Collaborate with management to identify training needs and opportunities for improvement within the housekeeping department.
What you’ll gain:
- Learning opportunities, transferable skills, and access to state-of-the-art software.
- Friendly environment, intelligent colleagues, and inspiring mentors.
- Company culture of constant experimentation, strong bias for moving fast, and obsession for mapping every detail.
- We pay for performance, and rapidly promote for superior ability. We also un-hire mediocre performers decisively.
Requirements
What you’ll bring along:
- Excellent English communication, written and spoken.
- Experience in housekeeping in a 4 or 5 star hotel.
- Supervisory experience is a plus.
- Ability to deliver and evaluate trainings.
About the Company
Maids.cc, the Uber of maids, was founded in Dubai in 2009 with the aim of revolutionizing the home care industry by leveraging the power of technology. With over 4000 employees, spread across seven time zones, Maids.cc is the leader in its field.
Maids.cc utilizes design thinking and creativity to develop seamless systems for the most optimum client and employee journeys, with a relentless focus on using software automation in every process. Our employees consist of the brightest talent from all over the world and are given all the resources they would ever need to succeed. Our culture is collaborative, result-oriented, and values flexibility. For example, most of our office employees work remotely and use state-of-the-art technological solutions and platforms to collaborate.
Our employees' well-being is paramount to the company. We provide them with personal care, very competitive financial packages, and countless non-financial benefits. We also support their career pathways with mentorship, excellent opportunities for advancement, recognition, and empowerment.