HR Business Partner (HRBP), Front Office Clients

Job description / Role

HR Business Partner (HRBP), Front Office Clients, MENA

- The role holder is responsible for driving bottom-line business performance through creating an effective, efficient organisation where maximising engaging employees is at the heart of every interaction
- Act as a catalyst, stimulating high engagement through great manager behaviours - including appropriate configuration of people product and processes
- Promote a strengths based organisation, supported by a strong performance culture
- The primary areas of responsibility would include Financial Markets, Corporate Finance and Islamic Banking the geographical responsibilities would extend to UAE and MENAP.
- The role holder would be expected to devise and implement a Strategic People Plan for their areas of responsibility
- Support line managers in configuring and deploying Group people policies, products and processes to drive engagement thereby driving business performance
- Proactively coach leadership teams/management within their area of responsibility both as a team and as individuals to drive business performance through high engagement
- Ensure a robust talent pipeline to meet the future needs of the functions through managers identifying developing and appropriately stretching talent at every level
- Ensure all employee relations concerns are dealt with promptly, in line with relevant country regulations and Group policy and guidance.
- Act as a change agent in driving group and country specific change initiatives with key stakeholders and wider teams
- Manage the annual performance and compensation review for area of responsibility, whilst ensuring financial discipline, driving performance differentiation and cascading of key messages
- Ensure they have a full understanding of the risk and control environment in area of responsibility
- Proactive in seeing regular assurance that areas of responsibility are performing to an acceptable risk and control standard
- Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
- Collaborate with Business HR colleagues on all products e.g. Engagement and Talent Management, to agree stakeholder engagement, drive functional strategies, processes and messages at the Country / regional level
- Collaborate with colleagues across HR (including specialists and HRSSC) to ensure continuous improvement in the function

Requirements

- Experience of being a HR Business Partner at a country / regional level within banking, with front-office coverage preferred
- Understanding of business/functions including key products, key roles, operating model and strategic agenda
- Ability to understand financials (e.g. interpreting financial statements, budgeting, project accounting)
- Ability to develop and implement a Strategic People Agenda
- Understanding of the various HR products and how to implement them within a country/region (e.g. engagement, performance management) to address business issues
- Understanding and practical experience of managing Employee Relations activities e.g., managing redundancies, grievances & disciplinary process and external litigation skills
- Uses knowledge, communication and relationship skills to positively influence key business decisions
- Forms effective relationships with key Stakeholders
- Ability to stand up for what is right, in the face of adversity
- Excellent communication : clear oral and written skills; effective questioning and active listening
- Strong facilitation skills at an individual and team levels

Required Behaviours
- Strong work orientation, taking ownership to deliver on time every time.
- Assertive, tenacious and willing to challenge when required
- Proactive, takes the initiative and effectively deals with resistance
- Trusted, credible partner
- "Role models" the values and demonstrates a strong moral compass in all decision making
- Ability to influence senior stakeholders
- Highly driven and inquisitive setting stretching goals for self and continually pushing for results
- Ability to sell ideas, flexing approach for different audiences
- Strong team orientation, working effectively in virtual International teams
- Enjoys challenges and strives to continuously improve the way we work
- Strong resilience

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.