HR Officer

Job description / Role

• Responsible for the allocation and prioritization of the work of the HR coordinators
• Ensures that staff queries are quickly and accurately addressed, or referred to the appropriate person
• Conducts coaching and mentoring with employees and the HR team when required, with the guidance of the HR Manager
• Oversees and facilitates disciplinary hearings when required
• Attends to escalated employee/payroll inquiries and seeks guidance from HR Manager on issues for solutions
• Administration of warning letters and implementation of policies and procedures
• Provides appropriate recommendations on employee issues to employees and managers with the guidance of the HR Manager (as necessary)
• Assists the HR Manager in processing employee movements e.g. transfers, demotions, promotions and terminations including changes in employee benefits
• Conducts exit interviews and creates staff turnover reports
• Accountable for the headcount and monthly report
• Ensures accuracy of Time and Attendance System
• Participates in the development of the annual headcount budget
• Participates in the annual salary review process
• Responsible for salary reconciliations
• Oversees administration of payroll inputs
• Assists the Coordinators in the compilation of statistics / reports when needed.
• Responsible for processing requests for loans/advances/encashment
• Assists the Recruitment Teams with ad hoc recruitment processes
• Coordinates and conducts new employee orientation as required
• Provides assistance and advice to the HR Manager as and when required
• Acts as the HR Manager when required
• Ensures that employee and department confidentiality is maintained

Requirements

• Previous experience in Human Resources, preferably in a senior generalist role
• Experience providing leadership to junior HR team members
• Previous experience recruiting and on-boarding new employees
• Previous experience of providing advice and assistance to employees
• Previous experience working in a similar role in a hospital or medical setting
• Ability to communicate confidently and effectively with senior managers
• Good skills with the Microsoft suite of products, including Outlook, Word, Excel and Visio
• Previous experience of working within a Human Resources Team
• An understanding of Allied Health Recruitment would be well regarded

About the Company

Mediclinic Middle East is part of Mediclinic International, one of the top 10 listed private hospital groups in the world with 52 healthcare facilities in Southern Africa, 14 in Switzerland under the name Hirslanden AG and 10 in the UAE. Their headquarters are in Stellenbosch, South Africa.

Previously EHL Management Services, the company became Mediclinic Middle East when its majority shareholder, Mediclinic International, acquired all remaining shares from its partners Varkey Group and General Electric in October 2012.

Mediclinic Middle East owns and operates some of the most respected healthcare facilities in the region. These include Mediclinic Welcare Hospital, Mediclinic City Hospital, Mediclinic Dubai Mall, Mediclinic Ibn Battuta, Mediclinic Meadows, Mediclinic Arabian Ranches, Mediclinic Mirdif, Mediclinic Al Qusais, Mediclinic Al Sufouh and Mediclinic Beach Road.