HR Specialist

Job description / Role

The HR Specialist will ensure operational efficiency and process improvement of the human resources function under guidance of the HR Manager. Will act as team leader and will ensure all HR processes including recruitment, on-boarding, learning/development and compensation/benefits and employee relations are managed and administered appropriately. Will have a solid knowledge of HR practises, processes and policies and act as advisor to business where needed.

Key Outputs:
- Assist HR manager with staff performance management, in service training as well as staff grievances
- Assist manager with administrative control in the department
- New employees complete the department specific orientation program. Observe and evaluate task performance.
- Recruitment done in line with approved workforce budget.
- Ensure recruitment support to team members
- Accurate and up to date knowledge of vacancies and staff movements
- Job requirements drawn up for a new position with input from HOD’s
- Jobs advertised using E-recruitment and social media
- Source suitable candidates
- Long and shortlisting done based on position requirements
- Ensure regular communication with HOD’s on progress of recruitment.
- Competency based interviews conducted
- Standardized interview tools used Reference checks done on prospective candidates
- Job offer made in line with Company protocols and standards
- Unsuccessful candidates informed and administered accordingly
- Ensure professionalism of recruitment process and build on the company’s employment brand
- Ensure compliance to licensing and visa requirements, rules, laws and regulations
- Assist with any queries relating to licensing or visa process
- Ensure a standard process followed in the business unit to on-board and orientate new employees
- Process in place and team collect relevant documentation and information from new employees and that this is filed and stored as per company guidelines and protocols
- Program in place for all new staff to attend employment medicals
- Have a mini on-boarding session with all new staff on first working day explaining all the benefits, terms and conditions, HR processes, email usage etc.
- Ensure other departments including Govt Relations, payroll etc. is informed about employee’s joining
- Conduct exit interviews. Ensure process in place to submit documentation to payroll department before cut-off date.
- Payroll inputs must be approved as required and support documents included
- Query anomalies and escalate to HR Manager for further action
- Use time and attendance records to substantiate OT and time back claims
- Ensure HR team is aware of compensation policies and protocols
- Monthly reporting of key indicators, ie overtime claims, absenteeism, staff turnover etc.
- Staff transfers managed as per company policy
- HR month-end report compiled as required by HR Manager
- Proper filing and archiving system maintained
- Staff requests administered as per HR policy, i.e. loans advances, accommodation requests etc.
- Ensure physicians (employed or contracted) apply for privileging and documentation forwarded to Privileging
- Committee for approval.
- Process is in place for privileges to be renewed every 2 year in line with Privileging policy.
- Act as credible advisor to HOD’s
- Provide regular guidance to managers and employees in employee relationship matters
- Ensure compliance to relevant laws and company policies.
- Partner with the legal department as needed
- Deal with and manage difficult staffing duties, including refereeing disputes and disciplinary action.
- Ensure compliance to federal and labour laws as well as company policies and procedures.
- Ensure proper systems in place to avoid or reduce risks
- Regular audits done and corrective action implemented as needed
- Understand the principles of continuous quality improvement and focus on quality improvement projects
- Demonstrate in-depth knowledge of HR policies.

Requirements

Behavioral Competencies:
- Team Approach, facilitates team processes by participating effectively and efficiently in ways that respect the needs and contribution of others.
- Interpersonal Effectiveness, acknowledges and responds appropriately to the needs and interests of others.
- Communicate in a manner that is appropriate for the customer. Demonstrate effective listening skills and allow others to make their point.
- Critical Reasoning and Evaluation: Make sound decisions by evaluating available information, access impact on HR function, transfer knowledge, gather critical information, analyse data and information to identify evidence based practice
- Striving for Excellence, pursues excellence while achieving results within defined parameters.
- Judgement and Decision Making, the ability to reach a logical conclusion and display sound sense in solving problems.

Customer Service
- Adapts and maintains a customer oriented mind-set that acknowledges the importance and value of the customer and acts accordingly. Demonstrate respect and professionalism at all times and show empathy where needed.

Planning and Organising
- Plan, organise and systematically implement a clear course of action using all resources as required to achieve a specific goal.

Self-Management
- Maintains full responsibility for one’s own professional achievements and actions. Consistently maintains high level of self-management and growth that contributes to sustained high performance.

Valuing Diversity
- Understands, supports and promotes the worth of individual and group differences for the benefit of individual employees, the organisation and the community as a whole. Takes initiative to gain an appreciation of various cultures. Identifies inappropriate behaviour in the workplace

Ethical Practice:
- Ability to integrate core values and accountability throughout all organizational and business practices by maintaining confidentiality, acting with personal and professional integrity, empowering employees to report unethical behavior, showing consistency in decisions and response and eliminating personal bias.

Skills Required:
- Above average interpersonal skills
- Knowledge of quality standards
- Knowledge of HRIS (SAP)
- Computer Literacy

Preferred;
Westerned Trained Human Resources Professional

About the Company

Founded in 1985, Al Noor Hospital provides a complete continuum of healthcare and has places itself among the Leading private hospital services provider in Abu Dhabi. Relocation of Al Noor Hospital to Khalifa Street in 1999, Al Noor Khalifa Branch was launched in the year 2001.

In 2006, Al Noor Hospital was established in Al Ain followed by the inauguration of its unique, purpose-built hospital at Airport Road in 2008. The hospital soon evolved into a state-of-the-art healthcare provider, employing experienced medical professionals and the latest facilities. It has since achieved remarkable progress in the healthcare industry and has recently expanded to Abu Dhabis Western region, opening specialized clinics in Madinat Zayed, Mirfa and Mussafah, offering medical services as well as emergency referrals to its Abu Dhabi branches.