Inside Sales Engineer

Cooper Fitch

UAE

Ref: GP932-931

Job description / Role

Employment: Full Time

Inside Sales Engineer

The Inside Sales Engineer is the primary support resource for our customers, partners and outside sales team. They are responsible for working collaboratively with the outside sales team as a technical advisor and product advocate. The Inside Sales Engineer must be able to identify and provide reliable solutions for all commercial and technical issues to assure complete customer satisfaction.

Responsibilities Primary:
- Assist outside sales team in executing and achieving their territory and market business plans.
- Resolve internal and external technical support requests or issues related to product selection, application, specification, installation, etc...
- Prepare quotations based on print review and specifications; develop routings and accurate bill of materials.
- Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues
- Extensive interaction with customers, partners and team via Skype, phone and email.
- Travel as needed with outside Sales Team to support presentation and trade show activities.
- Maintain expert level of product knowledge and application.
- Listen, understand and convey customer requirements.

Additional:
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Maintain professional business relationships with target or assigned accounts.
- Provide status of ongoing projects and future projects.
- Identify and communicate customer's needs and sales opportunities to help future growth

Requirements

- AA/BS in Engineering, Technical Field, or equivalent successful experience in a similar controls industry role.
- Experience 3-5 Years in Engineering or Customer Service
- Proficient in Microsoft Office
- Proficient in AutoCad
- Read mechanical blueprints
- Basic understanding of manufacturing
- Customer Service or Sales Support experience.
- Proven Project Management skills.

About the Company

At Cooper Fitch, we put the customer at the heart of everything we do. We provide recruitment, executive search and human resources advisory services to thousands of clients across the Middle East, we have been delivering services in the region since 1997. Our team is your team, we firmly believe in delivering first class committed search services. It is our mission to help build the best talent in the market. Our services are tailored to your every need, we have spent nearly twenty years developing an extensive database of top tier talent in the region. We also aim to help you protect and retain your people with our world-class assessment, testing and advisory facilities. We provide both valuable market updates and compensation and benefits analysis to complete the full spectrum of human resources services.

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Accountant Manager salaries in Saudi Arabia

Average monthly compensation
SAR 6,500

Breakdown available for industries, cities and years of experience