Job closed
Ref: GP186-2694
Job description / Role
Charterhouse is working with a highly renowned real estate organisation based in Dubai. Our client is looking to hire an IT Operations Specialist to work alongside their service desk team.
Your main responsibility will be to work closely with the Service Desk team, ensuring the IT service provided by the team is to the highest level of customer satisfaction. You will also be the key person responsible for vendor management. In addition, you will manage IT service contracts and software licences. You will work between various teams including IT, service desk and business partners, therefore, it is crucial you have customer facing experience along with excellent communication skills.
Requirements
The successful candidate should have a Degree within computer science/computer engineering. You should have at least 5 years experience within service desk management. It is crucial you are ITIL certified and have a solid experience of working closely with a business.
About the Company
The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.