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Job description / Role
The Senior Manager, Technical Solutions will be responsible for planning and overseeing the development and delivery of products and services. This includes ensuring that financial performance and contractual commitments are met. The candidate will also be responsible for ensuring that current and planned products or services are achievable and delivered according to stakeholder specifications.
In this role, the Senior Manager, Technical Solutions will lead cross-functional collaboration with internal and external stakeholders to execute client and solution vision, objectives, and strategy. They will also be responsible for developing an environment management strategy, change management and control, and issue management.
The candidate will be expected to research and maintain current knowledge of emerging technologies and evaluate the implementation of those technologies within the solution strategy. They will act as an escalation point for solution issues and risks and engage with internal teams to drive and resolve incidents. The Senior Manager, Technical Solutions will also support problem-management activities and provide on-call incident management support for clients.
Additional responsibilities include leading, directing, and reviewing the team's work to achieve operational or functional targets or objectives with significant contributions toward the achievement of immediate and short-term results for the organization. You will establish and communicate team or department goals that support and advance team, department, and organization objectives; establishing metrics or other performance measures to track progress.
Requirements
Basic Qualifications
- Bachelor's degree in Computer Engineering, Computer Science, Information Systems, Software Engineering, or related field, or 4 years equivalent relevant work experience
- At least 4 years total combined related work experience and completed higher education, including:
- At least 3 years of system administration and/or system engineering work experience
Preferred Qualifications
- 5+ years of experience in IT management or a related field
- Strong leadership and management skills
- Experience managing IT budgets and resources
- Experience with IT infrastructure and systems, including servers, networks, and security
- Experience with IT project management
- Strong communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Customer-service oriented
Expectations
- Must reside in or be willing to relocate to UAE
- Must be willing to travel up to 50% as needed
- Work directly with clients to ensure deliverables fall within the applicable scope and budget
- Willing to work additional or irregular hours as needed
- Perform other responsibilities as assigned
About the Company
Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.
Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.