Job closed
Job description / Role
As our new IT-Supporter, you will be part of a global help desk team that handles a number of IT related assignments in the Group. Your primary focus will be to support our users in Dubai, however, eventually you will also assist employees in our branch offices and become part of the IT hotline.
As the remaining IT department is located in Fredericia, Denmark, it is important that you are proactive with a hands-on approach and capable of working with management on a long distance level.
Requirements
- Handle different Helpdesk tasks incl. handouts of IT items to users
- Communication with external vendors and internal service providers
- Provide long distance support to branch offices
- IT hotline (also outside office hours)
- Assist in project based IT implementations
- Minimum 2-5 years of experience with IT support
- Certified in Windows and Cisco
- Consultancy background an advantage
- Experience working with Windows, Standard Microsoft Infrastructure and Citrix
- Solid understanding of network
- Experience with network, preferably Cisco
- Fluent in written/oral English
- Structured
- Proactive and hands-on approach
- Solution-oriented
- Service-minded and flexible
- Outgoing and enjoy helping other people
About the Company
Monjasa supplies oil products worldwide in accordance with ISO 8217. Monjasa has a policy of using best product sources, considering price, quality, environment and general performance.
Our young, dynamic and highly qualified trader team together with our professional operational staff provide you with the best service in the industry.
Our employees around the world know the importance of building scalable and sustainable partnerships. The likelihood of success in a partnership depends on effective and transparent communication. Monjasa aims to keep our customers and vendors satisfied and duly informed about our mutual transactions - before, during and after the operations.