Job closed
Ref: SP795-07
Job description / Role
• Manage key accounts
• Act as the point of contact for clients
• Organize regular client meetings to discuss their requirements
• Resolve problems and handle complaints in a timely manner
• Identify new potential customers
• Supervise sales account representatives
• Ensure budget and time requirements are met
• Stay up-to-date with new features and product launches
• Establish best practices
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience
Requirements
• Proven work experience as a Sales account executive
• Hands on experience with customer service
• An ability to gasp clients needs and to increase customer engagement
• Solid knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Analytical and time-management skills
• BSc degree in Business Administration, Marketing or relevant field
About the Company
Established in 1971, Al Mufid has built a legacy of trust and excellence in pioneering healthcare solutions. Today, we are one of the leading healthcare entities in the region, representing multinational pharmaceutical and consumer companies. Since inception, our focus has been on quality healthcare, covering all activities necessary to launch and market pharmaceutical products in the region. With principals represented from many countries, Al Mufid’s emphasis has been and continues to be focussed towards sourcing and working with the best pharma brands from across the world.