Learning and Development Consultant

Job description / Role

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The L&D Consultant diagnoses learning needs, identifies appropriate solutions, and develops strategic learning plans and frameworks to facilitate the achievement of business goals in partnership with our clients and internal stakeholders.

What you will do

- Designs and delivers Assessment Centre and Development Centre for critical talent, focusing on leadership development initiatives from Manager to Director level
- Support and implement the Talent Development strategy to review the pipeline of potential talents
- Coordinate division wide annual and periodical talent initiatives, such as IDP alignment, Career path mapping and create high impact talent initiatives that align with short- and long-term strategy, including action on learning, coaching, peer to peer learning
- Evaluate and maintain leadership and technical competency models that facilitate assessment of gaps analysis
- Manage annual engagement activities across the functions, including facilitating training interventions
- Design, develops, implements & assesses training initiatives to ensure content is up to date and reflects best practice
- Researches and proposes blended training solutions and assesses career pathways in line with development and recommends individuals identified with high potential as well as drive Emiratization development pathways and traineeships
- Engage when required with external consultants and specialists, deliver the core curriculum, training calendar and customized programs as scheduled. Serve as a Learning and Development Trainer on key projects, cross functional teams and group rollouts
- Where required consult, recommend, design interventions and execute business solutions and ensures adherence to industry and government regulatory standards
- Identify and improve operational systems & processes, research and formally recommend best practice or international standards that drive AFTC vision while ensuring delivery metrics are adhered to
- Identify Learning and Development needs within the group for specific business units and manage internal & external customer expectations especially in regards to assessment practices & reporting
- Consult with businesses to provide solutions and options, measuring customer satisfaction
- Prepare proposals & quotations in line with business plan objectives (increase revenues, provide access, support performance, increase commercial outcomes)
- Work inclusively with HR Business Partners, business trainers, Line Managers and Executives to deliver to gain agreement, share workloads and meet expectations
- Communicate recommended solutions to the business in order to gain buy-in and approval and ensure all AFG businesses and key stakeholders are aware of the AFTC products & Services
- Utilize tools and resources that will discover training needs or assess capability standards, maximize opportunities to communicate Group HR & AFTC achievements, initiatives and projects
- Manage & Analyze the Learning & Development performance, collate and report AFTC performance metrics and ensure key stakeholders in the business have up to date reports, providing Trainer delivery days and feedback data
- Manage projects to meet key objectives as required lead or partner AFTC, Group HR or business specific projects and ensuring project KPI's are met and exceeded.

Requirements

Required Skills to be successful

- Effective communication, consultation, negotiation, coaching/mentoring skills
- Ability to manage own schedule and adjust priorities and structure time in a fast-paced environment
- Ability to analyse and solve problems and develop tailored training materials as per current practices and methodologies.
- Managing senior management expectations and concerns.

What equips you for the role

- Bachelor's degree, relevant training certifications with relevant work experience preferably in a matrix organization.
- Proficient in both written and Spoken English
- Curriculum design experience and knowledge of competency standards, assessment design and delivery knowledge, program facilitation and experience in blended learning, talent development (succession planning, designing, and delivering leadership development initiatives in a regional capacity).
- Stakeholder management along with project management experience.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.