Job description / Role

Employment: Full Time

PRIMARY PURPOSE:

The Landlord Relations Agent is responsible for managing all aspects of the seller’s transactions from first contact to purchase agreement.

Execute all required steps to list a property and get it under the agreement, such as preparing listing materials and pre-listing presentations, coordinating showings, and scheduling open houses. Serves as point person in consulting with sellers in coordinating staging, property photography, repairs, home improvements, lockbox, access requirements, and other marketing activities required for showing the properties.

RESPONSIBILITIES:

• Meet company expectations by providing excellent customer service.
• Consistently make a good first impression when calling potential customers; maintaining a friendly and professional tone at all times.
• Well understanding of customer requirements to successfully close the deal.
• Contacts potential existing or non-existing customers to inform them about our new market campaigns or services using given scripts.
• Matching the Buyer’s and Tenant’s inquiries addressed by the Listing and Sales Agents within a timely manner.
• Generates and qualifies leads from cold calling and inbound interaction.
• Handle customer complaints to maintain and improve the company’s reputation.
• Go the “extra mile” to achieve the sales target and facilitate future sales.
• Ensure a professional communication with clients by presenting the company in the best image.
• Abide by the company code of conduct by appearing formal, elegant, and professional all the time.
• Accompany buyers during visits to and inspections of the property, advising them on the suitability and value of the property they are visiting.
• Contacting leads immediately and meeting the client ASAP and providing a solution.
• All client communications need to be done through the company official number and follow email equities.
• Reporting on daily basis all the activities to the Line Manager and update the daily activities on the system.

Requirements

QUALIFICATIONS & EXPERIENCE:

• A bachelor's or associate degree in marketing, sales, or a related field may be advantageous.
• Company provides full training
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Appealing appearance on the phone

About the Company

Property Shop Investment LLC (PSI ) is one of the Fastest Growing Real Estate company in Abu Dhabi.

Property Shop Investment provides a full range of real estate solutions such as selling, leasing, property management and property evaluations for both residential and commercial properties At PSI we understand customer needs and give the best solution. Our Moto is to attain 100% customer satisfaction. Our major dealings are spread across Abu Dhabi region.

We have our successful presence in the real estate market in Abu Dhabi since 7 year and are growing up by leaps and bounds.

PSI is a leader in Abu Dhabi market Real Estate in terms of strategic partnership with the leading developers in Abu Dhabi like Aldar , Sorouh, TDIC, Manazel, Burooj, Green Emirates Etc., as well as major finance providers in the UAE such as TAMWEEL, Abu Dhabi Finance, Mashreq Banks, NBAD, ADCB and other Reliable investors.

PSI has a multi cultural ,systematic environment which enhances the career path and wealth for the staff.

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