Mall Administration Coordinator

Majid Al Futtaim Retail

UAE

Ref: LP822-129

Job description / Role

Employment: Full Time

- Manage all administrative tasks related to Shopping mall coordinating with retailers, tenants, suppliers, various internal teams such as operations, leasing, finance and legal
- Handle all queries and complaints from Tenants when received in the Mall and through customer service. Ensure forwarding the same to the concerned department, including follow up for timely resolution as per established Mall policies and procedures.
- Handle all tenants requests concerning to NOCs, permits etc., and ensure that it is processed on a timely basis for issuance.
- Prepare and issue tenant notices, circulars, warning and penalty notice as advised by mall manager. Follow-up on tenant communications till completion
- Prepare PR / LPOs for various operational requirements and ensure its tracking and follow up with the concerned department for timely procurement.
- Prepare Lease Agreement for the tenants shops, ATMs, Kiosks, etc in coordination with legal department. Follow up with tenants for timely signature, payments.
- Ensure that all signed agreements and payments (full rental cheque) is received from tenants are filed in a proper manner.
- Manage all documentation related to mall management and leasing operations
- Assist the Senior / Manager Operations in the preparation of the annual Budget for the assigned Centre. Follow up on the budget phasing plan and prepare an update budget phasing follow up sheet for onward submission to the Mall Management on a periodic basis.
- Ensure that the budget file and related supporting documents are maintained throughout the year in order to facilitate the preparation of annual budget.
- Ensure finding of the Audit process is implemented within the agreed timeline.
- Issue on regular basis tenant's circulars, monthly coordinators roster, weekly minutes of operations team meeting, contractors' / tenants fit-out requirements, Dubai Municipality packages, approval/non-approval of tenants' requests etc.
- Provide all necessary data / reports on a periodic basis pertaining to Centre operations to the Senior / Manager Operations for review, resolution of issues and prompt decision making.
- Manage office supplies and all other inventory related to mall offices to ensure smooth functioning of the mall operations and management offices
- Ensure compliance with the company Code of Conduct, Departmental policies and HR Policies and Procedures at all times.

Requirements

- Bachelors degree.
- Minimum 2 - 4 years work experience in administrative roles in large organization preferably in a reputed Retail / Large Shopping Centers in GCC or abroad.

Knowledge & Skills:
- Spoken language in English and Arabic and knowledge of other languages is an asset.
- Good Administrative Skills
- Computer Skills: MS Office knowledge, MAF system Knowledge
- Highly customer service oriented.
- Pleasant personality and active.

About the Company

A franchise agreement with one of the world's largest retail chains Carrefour, allowed Majid Al Futtaim Retail to competitively introduce the first hypermarket model to the region in 1995 providing shoppers with variety and value.

Today, Majid Al Futtaim Retail owns 100% of the Carrefour franchise in 38 markets across MENA and central Asia, Africa and Russia.

Majid Al Futtaim Retail opened its first hypermarket in City Centre Deira - UAE, and through the years expanded to more than 180 Carrefour stores in 15 countries across the region.

Carrefour is dedicated to rewarding its loyal customers and offering access to a unique shopping experience through special offers and promotions throughout the year.

We are a family of more than 30,000 employees from more than 75 nationalities and we are committed to Create Great Moments for everyone, every day. Sounds appealing? Come join us and have the opportunity to challenge yourself in a unique work experience.

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Freight Coordinator salaries in Kuwait

Average monthly compensation
KWD 350

Breakdown available for industries, cities and years of experience