Ref: HP048-743

Job description / Role

Employment: Full Time

JOB PURPOSE:
* To Manage, Guide and Instruct RC CDD team in conducting Customer Due Diligence Periodic Risk Review for all EDD/SDD Individual customers for RC.
* Ensure that all periodic reviews, trigger based reviews of Individual ETB EDD/SDD Relationships to be conducted according to due schedule and as per DOI.
* Responsible for checking / Approving Customer Due Diligence (CDD) PRR (time bound and trigger based) over eBBS System for RC ETB customers.
* In case of any discrepancy, supervise & guide RC CDD team to follow up with the respective segments/customers to have documents in order.
* To ensure quality and timely completion of all activities by CDD OPS team i.e. report extraction, review on e-BBS, MIS updation, resolution of CDD deficient cases.
* To manage & supervise communication with customers through letters along with follow ups in line with DOI & Group process note, (Communication Letters approved from legal & compliance.)
* To ensure maximum quality in all Desktop Reviews in order to ascertain the facts of the cases & bring it to a satisfactory conclusion in a timely manner & as per timelines prescribed in the DOI.
* To supervise and ensure that activities are carried out with the maximum efficiency, security & controls & that service is provided to both internal & external customers in accordance with agreed service standards.
* Design and suggest action plans for early closure of service issues & continuous process improvements in order to enhance both processing efficiency and operational controls within CDD Ops-RC.
* Ensure compliance of AML, CDD Policies & procedures in accordance with Group and Local Regulatory guidelines.

JOB RESPONSIBILITIES:
* In line with Group's RC AML CDD risk management strategy, ensure all RC AML CDD related project implementation deliverables are met.
* New CDD Procedures - Lead, engage in-country stakeholders and manage the implementation and roll out of new CDD Procedures for country RC business in accordance with Group roll out plan and timeline.
* Detica PRR - Responsible for in country PRR implementation by ensuring all aspects of the project have been considered for local requirements and PRR is successfully delivered per Group project timeline. Till the PRR is implemented.
* Build out the new CDD Ops team with the appropriate talent and skill sets in accordance with Group lead timelines
* Build out the CDD Ops Team as per Group CDD Ops TOM and ensure that the team members are of the appropriate caliber and seniority
* Drive the in country training agenda in area of AML CDD working in association with Learning & Talent Development (RC Academy) & FCR
* Ensure adequate controls across AML CDD process (covering activities performed by CDD Ops and those performed by others) are in place, compliant with Group policy and procedures, regulatory and local Laws
* To assist Head of RC CDD Operations in implementing, designing and testing of AML CDD related CST/KRI etc , ensure that all material risks are identified, assessed, mitigated, monitored and reported / escalated in accordance with the bank's risk management framework.
* To assist Head of RC CDD Operations in ensuring that the accurate picture of end to end AML CDD status for RC is presented in forums like RCORF/CORC/ AML CDD PSC etc
* Ensure the implementation and continued compliance with relevant Group and Local laws and regulations, policies, procedures and risk control requirements and there are no regulatory breaches or sanctions/fines with respect to AML/CDD.
* To ensure that there are no audit failures (where the audit is purely focused on AML CDD) or material audit findings in the AML /CDD area (where the audit covers other aspects of the business in addition to AML CDD)
* Ensure that error rates, overdues and other AML CDD metrics are within Group defined benchmarks and Error rates ,Overdue reviews and any other metrics that will be introduced in future are below acceptable thresholds
* Ensure effective management of Overdue Periodic and Trigger reviews ensuring Quality of reviews
* To ensure that dispensations (if any) are valid and authorised by the appropriate authority
* Ensure that country DOI on AML CDD correctly reflect the Group and Country AML CDD requirements. AML CDD MI to reflect the accurate position.
* RC CDD Operation being the Process owner for AML CDD business Process in country, ensure that Group driven process are consistently applied with changes incorporating country regulations, take ownership for MI on AML /CDD process.
* Ensure that no audit failures or material audit findings in the AML /CDD area and no regulatory breaches or sanctions/fines with respect to AML/CDD.
* Cost and budget is managed and maintained within the approved budget, effective management of Cost centre related to Country CDD Operations.
* Explore opportunities to enhance productivity and efficiencies through options like Hubbing, Automation, Process simplification etc. to ensure that there is no cost overrun for the year.
* FATCA - Understand FATCA requirements and its impact on AML CDD, guide and support RC CDD Ops team on FATCA. Support Head of RC CDD operations in FATCA implementation in accordance with Group roll out plan and timelines.
* Drive any in country AML CDD projects (local regulatory requirements) and work with RC stakeholders on the same
* Ensures that quality work performed during performance of Desktop Reviews.
* Ensure timely re-performance of EDD/SDD Desktop Reviews including triggered activities through confirmation from CDD Advisor.
* Ensure that E2E MIS is prepared & maintained in the department all time showing current status of all Desktop Reviews & is readily available at any given point; MIS format must be in line with Group MIS requirements.
* To effectively interact, communicate & engage with all stakeholders i.e. CDD Adviser, FCR, Branch, ASU, Banking Ops, GSSC Chennai, Group FCR, AML, UORMs etc to achieve the objectives of the unit.
* Ensure changes in processes are suggested after due discussions with RC CDD Ops team and other relevant stakeholders or changes advised through email time to time
* To ensure proper tracking of cases through effective MIS/reconciliation of all EDD/SDD reviews, ensure proper closure of triggered items through CDD Advisor / FCR.
* Tracking & closure of all pending items with respective RM/BM/FCR/CDD Advisor including STRs/SARs, PEPs etc
* Proactively identifies and report inherent risks associated with CDD Ops Unit and explores ways of minimizing risk.
* Ensures that Head of CDD Operations is updated on the sources of errors and problems (if any), and any outstanding issues which remain outstanding despite efforts so that appropriate action can be taken.
* Ensure that all service standards are maintained by the staff keeping the bank's integrity in mind.
* To ensure performance of independent QA for all EDD NTB clients prior to on boarding.
* To ensure timely & quality reverts on all TSU referrals.
* To ensure timely & quality closure of all CMR alerts generated.
* To ensure timely & quality closure of all Central Bank feedback related cases.
* To perform any other activities that comes under the ambit of AML/CDD/Sanctions in RC.

Requirements

Closing Dates
The closing date for applications is 1st June, 2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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