Job closed
Ref: HP440-194
Job description / Role
We are currently seeking experienced Manager/ Lifecycle Programs to manage the campaign tools end-to-end in terms of configuration of campaigns, testing of campaigns, and reporting of campaigns. in addition the candidate will manage the coordination with IT for developments that will enhance the campaign capabilities.
Duties & Responsibilities:
- Coordinate with IT for the development of new and existing marketing systems for enhancing Campaign Management, such as developments related Data Warehouse, Business Intelligence, Corporate Billing & Customer Management systems etc.
- Gather user requirements for new systems or enhancements and ensure that marketing related systems are developed according to the marketing requirements.
- Responsible for all technical aspects of the Campaign Management tool, including configuration and testing, system design, maintenance, distribution list maintenance & security rules.
- Ensure alignment between campaign Management capabilities and BTL roadmap campaigns
- Conduct user training and provide ongoing support to all Marketing users to ensure effective utilization of existing and future marketing related systems.
- Develop effective interfaces with other IT systems in the organization, such as Contact Centre to facilitate automation of marketing activities.
- Interface with ITSD as the central contact point to ensure that marketing is aware of latest IT developments and is ready to take maximum advantage of IT systems and resources.
Requirements
Candidate will be a graduate with a minimum Bachelor degree, please.
Applicants should have training or certification in MS Office & SQL working knowledge.
Applicants in certification on IT project management course / Teradata work experience will be given an added advantage.
4 to 5 years of experience in MIS related function.
About the Company
Etisalat has been the telecommunications service provider in the UAE since 1976, and has built up a modern telecom infrastructure and established itself as an innovative and reliable operator.
Etisalat stands 140th among the Financial Times Top 500 Corporations in the world in terms of market capitalization, and is ranked by The Middle East magazine as the 6th largest company in the Middle East in terms of capitalization and revenues. The Corporation is the largest contributor outside the oil sector to development programmes of the UAE Federal Government, and is an award-winning socially responsible corporation. Etisalat has also won accolades from across the region for its nationalization programme.