Manager, Group Sales

Job description / Role

The Sales Manager will be responsible for maximizing revenues and ensuring that client expectations and production goals are exceeded.

Hotel Overview:
Fairmont Bab Al Bahr, "gateway to the sea" boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi, the capital of the United Arab Emirates. With its strikingly contemporary architecture, this beachfront business hotel offers the highest level of comfort and elegance throughout its 369 guestrooms and suites, including the ultimate exclusive lifestyle hotel experience with Fairmont Gold.

Summary of Responsibilities:

Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
• Consistently offers professional, engaging and friendly service
• Accountable for prospecting and booking group business (all segments)
• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows.
• Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and The Fairmont Bab Al Bahr.
• Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls.
• Conducts site inspections with prospective and existing clients.
• Develops and implements new sales strategies, tactics and action plans for account base.
• Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
• Maintain active membership in industry related organizations and associations pertaining to the specific market.
• Budget for, plan and organize site inspection, FAMS, sales trips and industry trade shows
• Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base
• Support group sales team and handle special projects as assigned
• Attend Sales Meetings, office events, and hotel-sponsored functions.
• Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary.
• Responsible to submit weekly sales report to the Director of Corporate Sales.
• Maintain and update current account information in Opera and hard files.
• Involvement in industry Functions and/or trade shows, FAM visits and Industry Events.
• Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards
• Assist with any other duties as requested by supervisors and management.

Requirements

Qualifications:
• Previous experience is an asset

Visa Requirements:
Please note that you must be eligible to live and work in Abu Dhabi. Fairmont Bab Al Bahr will cover visa costs and flights for selected candidates from place of origin.

About the Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests