Manager, Policies & Processes

Standard Chartered Bank - UAE

UAE

Ref: HP048-759

Job description / Role

Employment: Full Time

Standard Chartered is a leading international banking group operating for over 150 years in Asia, Africa and the Middle East. We've built a successful and sustainable business by playing a fundamental role in economies, helping people and businesses grow and achieve their aspirations. With over 89,000 employees representing 127 nationalities, we value the diversity and unique perspectives amongst our people. We are committed to developing their strengths and enabling them to make a difference to our success by helping them fulfil their potential.

The purpose of this role is to implement:
* Wealth Management processes
* Project and change management
* Wealth Management Infrastructure delivery

Key Roles and Responsibilities

Wealth Management Processes
* Improve and simplify Wealth Management sales process to free up RM sales capacity and improve customer experience, without sacrificing effectiveness of control.
* Leverage best practices from other countries to simplify processes and ensure flawless execution and compliance.
* Drive the implementation of Wealth Projects on system platforms, risk management, processes simplification & standardisation, etc.

Implementation of Project and Change Management
* Execute project and change management across all products in country regularly and consistently to ensure flawless execution and compliance.
* Monitor and follow through an effective project plan and communication tool, in collaboration with key stakeholders and support functions, to ensure a coherent, seamless delivery of project plan.

Implementation of Wealth Management Infrastructure and Delivery
* Coordinate and align Wealth Management systems, platforms and processes to ensure quality and consistency of delivery
* Identify opportunities for process improvements based on VoC and VoF, and deliver gap resolutions

Requirements

- Degree holder, relevant Banking experience in Wealth Management process and delivery function.

Traits
- Self-motivated
- Work well under pressure

Proficiencies and Knowledge:
- Wealth Management
- Sales policies and procedures
- Group governance requirements
- L&C Requirements
- Audit requirements
- Local Regulations
- Operational risks

Skills
- Coordination and execution
- Collaboration and team work
- Communication and listening
- Interpersonal and influencing
- Negotiation and engagement
- Project management & Implementation

Closing Dates
The closing date for applications is 18th June, 2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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Material Coordinator salaries in UAE

Average monthly compensation
AED 6,000

Breakdown available for industries, cities and years of experience