Manager User Experience & Design

Du Telecoms

Dubai, UAE

Ref: HP332-520

Job description / Role

Employment: Full Time

Job Purpose:

- The purpose of this position is to oversee, coordinate and ensure delivery and implementation, of the user experience across all digital initiatives and alignment of all du digital properties covering multiple interfaces.
- The role will also oversee development, creation of smart devices application for smart phones, tablets, OTT, Smart TV's and services ecosystem for enabling du a visible presence in the digital app ecosystem.

Requirements

Minimum Experience:
- 4 - 6 years of user experience or user interface design in online or app ecosystems
- Experience with user centric research and evaluation.

Minimum Education:
- Bachelors degree in design or related field or equivalent experience

Knowledge & Skills:
- Team work and cooperation
- Ability to work in a fast changing, highly dynamic, geographically dispersed environment.
- Customer focused, market oriented and market driven.
- Strong ability to drive for results and to manager and deliver against multiple priorities on time.
- Strong negotiation and influential skills.
- Strong analytical and problem solving skills.
- Strong interpersonal, writing and communication skills.
- Excellent planning and management skills.
- Flexible and adaptable.

About the Company

du is the new telecommunication services provider in the UAE. We are an integrated service provider offering voice, data, video and content services over fixed and mobile networks to residential and business customers.

du has three broad target segments:

Consumers: Focusing on individuals and households by offering mobile and fixed voice calling, Internet, data services and television. Businesses: Focusing on small to very large corporations and government agencies by offering integrated fixed and mobile business solutions including voice, data, content and applications as well as professional services.

Carriers: Focusing on providing carrier, international data networks and wholesale services to international operators, multinational corporations and telecom carriers.

The needs of our customers are our primary focus. Our aim is to provide new and innovative services that deliver a better customer experience.

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