Marketing Executive / Coordinator (Arabic Speaker)

Job description / Role

Marketing Executive
- Mine new data as per the requested event profile and targets set
- Verify data relevancy and validity
- Update and maintain current internal database pool
- Market and promote events to attract attendees to conferences and workshops and to attract trade visitors to the exhibitions, utilizing all means available; fax, telephone, social media, email etc…
- Respond to registrants enquiries via all types of contacts; phone, fax, email, or in person
- Provide information regarding events in a comprehensive informative manner i.e., general information regarding the session, visa information, schedule of events
- Register, verifying identity of; participants, visitors and speakers to any event either on a pre-registered basis or on site
- Handle collection and accounting of registration fees
- Process confirmation via email, mail and fax
- Process conference reminders via email, mail and fax
- Enter registrations received into the internal database
- Issues relevant badges for the conference
- Prepare, issue and mail certificates of attendance in a timely manner
- Activate and manage B2B schedule and meetings
- Support board meetings
- Up-sell service products to clients
- Review and contribute to website content

Marketing Coordinator
- To assist and develop a marketing plan and strategy for the Hospitality Services Department
- Assisting team members with day to day marketing tasks and coordinating marketing projects and activities as requested.
- Track competitor activity by keeping abreast of market changes and the marketing mix used by competitors
- Assist participants, exhibitors, speakers, and guests to the conference or exhibition, with their requirements
- Market the hospitality services offered to the conferences and exhibitions using e-flyers, mailing, telemarketing, etc.
- Responsible for creating and delivering marketing ideas and activities. Concepts and creates marketing materials, manages projects, and ensures company messages are consistent.
- Organize all aspects of the hospitality marketing activities
- Prepare a marketing plan for each event/ project
- Communicate to participants, exhibitors, speakers, and guests to the conference or exhibition, information on special social events prepared for the event at hand
- Communicate to participants, exhibitors, speakers, and guests to the conference or exhibition, their status with regards to hotel and travel reservations
- Coordinate with the agents appointed by Index in matters pertaining to marketing.
- Coordinate with contractors and subcontractors for the marketing activities

Requirements

- Preferred Arabic Speaker
- University degree holder with one to two years experience in the field of Exhibitions and Events
- Experience in Telemarketing

Skills required:
- Absolute understanding of the sales process
- Strong understanding of the scientific content of each exhibition
- Strong motivation and a positive approach to researching and analyzing new business opportunities
- Confidence in presenting exhibition related information to clients
- Ability to cope with competing demands, to prioritize tasks and to manage time effectively
- Strong organizational skills.
- A positive attitude to dealing with people.
- Willingness to go the extra mile to support the team, the customer and the event.

About the Company

Established in 1991, INDEX Conferences & Exhibitions, is a leading national company specialized in events management. Over the years, INDEX Conferences and Exhibitions has organized a range of events in various fields that included Medical, Economic, Industrial, Academic, Trade, Investment, Business and many others.

In 2016, INDEX Conferences & Exhibitions opened a new branch in Abu Dhabi, the capital of the UAE. This branch was an addition to a series of successful enterprises that INDEX has endeavored since its inception. Through its new branch, INDEX transferred its expertise in organizing international conferences and exhibitions to Abu Dhabi by organizing a number of elite events in Abu Dhabi National Exhibitions Company "ADNEC".

Today, as a fully integrated event management company, INDEX provides all types of events' services and facilities that include Event Marketing & PR, Innovative Design, Financial Planning and Control, Complete Registration Services, Education and Scientific Program Planning, Venue Management, Total Website Solutions, Sponsorship, Exhibition Sales, Planning and Construction, Logistics and Shipping Management, and Hospitality services.