Merchandise Analyst - Store

Job description / Role

The job holder's main responsibility & Accountability will be to ensure the availability of Merchandise as per Sales trends, Seasonality, Promotions, Events, Sale through & Self Space. The job holder is also responsible for Inventory health at the Store in terms of following the laid out in warding process & subsequent documentation. Also responsible for ensuring back store arrangements which will proactively ensure reduced damages & shrinkage

Replenishment & Availability
• Responsible for ensuring optimum availability of merchandise.
• Responsible for stock turns through optimum inventory management in terms of Stock cover.
• Responsible for scheduling of Stock to Store & to shelves.
• Responsible for ensuring Productivity through monitoring & driving sale through.
• Responsible for forecasting stock requirement based on current, past sales trends.
• Responsible for following all processes & SOPs required to ensure availability.
• Responsible for planning timely availability of merchandise to maximize sales during Events, Promotions, New Launches & etc.

Inventory Process & Hygiene
• Responsible for adherence to all Inventory related system & processes. (Like GRN, SDN, STS & etc)
• Accountable for timely clearance and documentation of Damages, Replacements & Repairs.
• Responsible for maintaining error-free inventory through control checks & following procedures to correct negative inventory, perpetual counts, Stock takes & etc.
• Responsible for proper documentation of customer returns, Credit notes & other process which impact inventory.
• Responsible for review of slow-moving SKUs and suggest liquidation offers & plans.
• Responsible for timely closure of all discrepancy related to shortages, Damages, Returns, Delivery & etc.
• Responsible for accuracy of billing through proactive checks of Bar codes and etc.
• Responsible for quality check of new arrival & providing feedback of the same.
• Responsible for close monitoring of SPD at SKU level & providing analytical inputs to the Sales team to maximize sale.

Back Store Management
• Responsible for ensuring proper stocking in the back store.
• Responsible for Ensuring FIFO.
• Responsible for ensuring Back store is accessible and maintained as per warehousing Guidelines.
• Ensuring all registers related to back store stock keeping are maintained.

Requirements

Damages & Shrinkage Control
• Responsible for loss prevention through restricting shrinkage & damages within the norms at store.
• Responsible for ensuring all IN WARD & OUT WARD process adherence to reduce & control technical shrinkage.
• Responsible for training in warding, sales staff in terms of product handling to control & reduce damages.
• Review & Monitor inventory through cycle counts.
• Responsible for ensuring timely damage segregation, repair & clearance.
MA Role & Responsibility at transaction level
Delivery Efficiency
• Review SRN from Wh and Keep the Stock on Designated place.
• Share the Excel sheet to CRM of the arrival Customer Pick up & follow up for pending SWD and DO Record.
• COD closure and Physical Product return against the CN or Refunds Mark Return /Mark cancel.

Stock Control
• ASN Summaries, Warehouse returns Records - Monitor and Audit daily.
• ASN Discrepancy Report must be enclosed with every BOL confirmed.
• System GRN to be verified against physical receiving at day end closure.
• Damage and Missing Item Report Must be kept on Monthly basis on every 25th of the month.

Inventory Accuracy
• Daily incremental negative check from the system and RCA
• Drive Cycle count in line with planners
• Appraise & prevent wrong practices of GRN or POS billing to SM/IC.
• Report to planners for the adjustment and record the file updated before and after adjustment

Damages
• Filling up the PQR Data and feedback reports.
• Review CKDN fill ratio of store
• Review SPD with Store team and drive actions on slow-moving stocks or nonmoving stocks
• Prepare and plan stocks for the sale period.
• Suggest possible offers that can impact sale.
• Review 'zero sale last 30 days' and take decisions through the SM.
• Review stocks less than 5 qty and suggest offers to liquidate it.
• Stock request analysis for planners
• Report on discount stock sale on the floor
• Tracking and monitoring of Cross merchandise sales
• Floor check on promotion offer running displays.

Qualifications
• The job holder's main responsibility & Accountability will be to ensure the availability of Merchandise as per Sales trends, Seasonality, Promotions, Events, Sale through & Self Space.
• The job holder is also responsible for Inventory health at the Store in terms of following the laid out in warding process & subsequent documentation. Also responsible for ensuring back store arrangements which will proactively ensure reduced damages & shrinkage.

About the Company

Founded in 1973 in Bahrain, the Landmark Group has successfully grown into one of the largest and most successful retail organizations in the Middle East. An international, diversified retail conglomerate that encourages entrepreneurship to consistently deliver exceptional value, the Group operates over 900 stores encompassing a retail presence of over 13 million sq. ft. across Middle East, India, Egypt, Turkey, Yemen and Pakistan (franchise operation). The Group employs around 31,000 employees.