Merchandise Manager

Job description / Role

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years

As we continue to grow, it's our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Based on our deep understanding and our presence in the region for over 60 years, we have identified gaps and opportunities allowing us to create innovative concepts, foster strong partnerships, and build successful brands allowing us today to enter in new ventures; our latest partnership is focused on the next generation of retail, they are b8ta!

About b8ta

b8ta is a new company created to fix an old problem brick-and-mortar retail. Our mission is to make retail accessible for all. We believe when makers have easy, direct access to physical retail, customers will in turn have unbiased access to what the world is creating.

As a technology company building a better retail stores and software for the world's most innovative brands, our team is full of extraordinary thinkers, creators, builders, early adopters, and rule-breakers. We're headquartered in San Francisco with multiple flagship and small format stores across the US - and we're just getting started. Think you can help change retail? We'd love to meet you!

What we are looking for: Merchandise Manager

We are a small but mighty team that spans the spectrum of competencies, propensities, and personalities. One thing we all have in common, however, is passion. As savvy consumers, we're dedicated to changing the face of retail for everyone involved. And as self-proclaimed technophiles, we're just as passionate about bringing amazing new products to the people.

We are focused on user experience both for our visitors and our product makers. Thus, we are looking for a supervisor who has an unrelenting desire to make sure every visitor has a seamless and satisfying experience with products, our displays, and staff.

What you will do:

- Work closely with store GM to maintain product merchandising strategy
- Manage & maintain inventory of all products in store on daily basis, including but not limited to scheduled inventory counts, RTV, and other inventory activities.
- Ensure training and product knowledge standards for retail associates are met, including product knowledge & ability to provide superior demo of products to guests
- Maintaining operational excellence within store environment, leading by example & consistently offering feedback to team members
- Assist in planning and execution of events and in-store promotions
- Ensure the highest level of customer service to ensure that guests are consistently provided with the b8ta experience
- Oversee day-to-day operations of the store
- You will work in and create solid relationships with HQ and Chalhoub Group

Requirements

What you'll need to succeed in this role:

You will demonstrate great leadership skills and a consultative approach towards the business. Your ability to engage and communicate with a diverse range of people will ensure your success with us! More specifically, we would love to hear from you if you can say yes to the below

- 1+ years' experience leading teams in a retail environment
- Previous experience in product merchandising and events marketing is preferred
- Previous experience in a retail technology, hardware, or IoT environment a plus
- Strong enough to lift and carry up to 20kg
- Ability to maneuver around the sales floor and stockroom
- Confident to communicate with customers and team members
- Ability to maneuver around the sales floor and stockroom
- Completely flexible to the schedule to meet the needs of the business
- Previous experience of working in a similar field; with strong knowledge of retail in the region
- Have a high level of emotional intelligence
- Have a people-oriented attitude with experience in engaging in people development
- A passion for people

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.