Monitor Liaison Manager - Regulatory Remediation Program

Job description / Role

The Monitor Liaison Manager is responsible for the interface between the Bank and the Monitors appointed by relevant regulatory authorities. The job holder works as part of a team with other role-holders, who support each other to fulfill the requirements of the Monitor engagement. The job holder works flexibly to support all aspects of the Monitor engagement across workstreams as required.

Key Responsibilities:
* Working as part of the team to provide day-to-day coordination of the Monitor Liaison function - ensuring all information provided to the Monitor is provided in accordance with defined timelines; all required approvals and supporting documentation obtained; all information requests and proactive sharing is fully and accurately tracked in the Monitor Document Tracker; and that all escalation routes for delayed requests are followed and documented.
* Ensuring all meeting requests and interview requests from the Monitors are reviewed, allocated to the right people, who are then sufficiently briefed on what is expected to be covered ; ensuring actions emerging from interviews and meetings are tracked for resolution
* Management of the Monitor Engagement Action Log accurately and up-to-date including liaising with action owners and managing actions to closure with clear updates on a timely basis;
* Attendance at Monitor meetings for note-taking purposes as required;
* Coordination and participation in the Monitor Document Request weekly meeting and escalation meetings as required; and
* Development and maintenance of templates for standard communications and reporting of trends and patterns in the Monitor engagement, to the Communications function within the UAE Regulatory Remediation Program (RRP), based on feedback from Monitor interviews/meetings and information request trends.

Requirements

* Excellent organization skills
* Strong Excel and PowerPoint skills, Visio and MS Project a bonus
* Comfortable working in a dynamic environment, flexible and adaptable
* Strong written and verbal communication skills
* Previous experience as a Paralegal (desirable)

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.