Online Coordinator

Job description / Role

- Look after and maintain the master project plan for the online development and oversee the Omni channel process in his/her country
- Follow up and ensure all online processes are actioned on timely manner
- Assist in the implementation of all related online projects related to the country
- Help in the design and assessment of Online trainings and all related projects in coordination with the Talent Development team
- Support with all country's online inquiries, processes, concerns or errors that may occur
- Generate periodical reports covering any challenges, errors, customer feedback when needed
- Develop and create weekly feedback about the online sales performance

Requirements

Qualifications
- Bachelor's Degree in Business Administration or equivalent
- 3 years of experience in an operational role
- Fluency in English
- Proficiency in MS Office & especially Excel
- Strong product knowledge across all departments of the store

- Customer Focus: level 2
- Driving and Achieving results: level 3
- Developing and Motivating Others: level 2
- Cultural Awareness: level 3
- Strategic Thinking: level 2
- Decision Making: level 3
- Analytical Thinking: level 3

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.